Fraud Operations Specialist Las Vegas, Nevada Hourly

We’re looking for a highly organized, ambitious, and detail-oriented Fraud Operations Specialist to join our team. In this role, you’ll be at the heart of managing the daily customer‑related operations of our product, working closely with both the business and strategy teams to optimize how we operate. This is a fantastic opportunity for someone who is smart, driven, and analytical—someone who loves problem‑solving, executing ideas, and juggling multiple priorities in a fast‑paced environment. What You’ll Be Doing: Entering and updating cardholder information into our database Tracking, investigating, and resolving merchant and customer fraud prevention cases Assisting in the development and implementation of new processes Calculating credit refunds and processing account adjustments Analyzing and interpreting various reports to support decision‑making Collaborating with multiple departments to streamline and improve procedures Taking on additional tasks and responsibilities as needed Requirements Previous experience in the credit card industry Proven track record in investigating high‑risk customers and merchants cases with the intent to prevent fraud Strong verbal and written communication skills Proficient with computer systems and software Exceptional organizational skills and keen attention to detail Experienced with Microsoft Suite (Word, Excel, PowerPoint, Outlook) Experience with greenscreen is a plus Experience with TransUnion and LexisNexis fraud tools is a plus The Perks: Competitive pay and stock options Health Insurance options including Medical, Dental, Vision, Life, EAP, FSA, & Maternity Leave Newly added HSA and Pet Insurance 401K Plan with Matching Casual Dress Team based strategic planning & Team owned deliverables Cultural Competencies for Success at Sunbit: Serve others before self - Service oriented mindset Own the impact - Strong organizational and time management skills with the ability to prioritize effectively Connect genuinely - Engage and build strong relationships with key stakeholders and other teams across the organization. Act fast - Thrive in a fast‑paced environment while maintaining high level of support Include always - Work closely with Account Coordinating team and actively welcome peers within the organization Innovate for good - Continuously help our internal team create efficient processes Recruitment Fraud Disclaimer We’ve been made aware of fraudsters impersonating Sunbit employees during the hiring process. Please note that all official communication will come from an @sunbit.com email address or directly via LinkedIn. We will never ask for your age, Social Security number, bank account details, payment of any kind, or other unrelated personal information during the application process. Our hiring process always includes interviews, either by phone, Zoom, or in person, before any offer is made. If something feels suspicious, please contact us at View email address on click.appcast.io to confirm. Sunbit is an Equal Opportunity Employer. We strive to provide a professional & welcoming workplace for all employees. #J-18808-Ljbffr Sunbit, Inc.