Lead Bartender | Part-Time | Donald L. Tucker Civic Center

Lead Bartender | Part-Time | Donald L. Tucker Civic Center

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary

The Lead Bartender is responsible for the service of all beverages at bars, both alcoholic and non-alcoholic. The Lead Bartender is responsible for overseeing bar procedures and ensuring all staff are following alcohol service protocols. They must be personable, professional, and able to work in an ever-changing, fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled for business needs. Shifts include nights, weekends, and holidays. This role pays an hourly rate of $19.25 and is tip eligible. Benefits for Part-Time Roles: 401(k) Savings Plan and 401(k) Matching. This position will remain open until December 25, 2026.

About the Venue

The Donald L. Tucker Civic Center features a 12,500-seat arena, 34 luxury suites, 476 club seats, over 54,000 sq. ft. of meeting and exhibition space, and an arena view restaurant, the Spotlight Grille. The arena is home to Florida State Men's and Women's basketball and is known for its electric atmosphere and fierce home-court advantage. Not only is the arena a music and sports venue, but it is also frequently used for trade shows, large catered functions, receptions, religious services, and classes.

Responsibilities

• Adhere to state, federal, and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Assist Concessions Manager (CM) with monthly bar inventory and ordering, including continually checking for short-dated/expire products.
• Receive bar orders and put stock away using the FIFO rotation method.
• Put in place and set up bars prior to events.
• With the approval of the CM, assign locations to bartenders for each event.
• Pull all liquor and record it on the Event Count Sheet prior to bartenders' arrival for the event.
• Lead event breakdown and cleanup of all bars, equipment, and supplies, ensuring that all products are properly stored and organized.
• Check out and dismiss bartenders as they complete their duties post-event.
• Lead all bar procedures during events to ensure proper service flow and professionalism.
• Follow and enforce health code standards.
• Report any incidents or issues to the Concessions Supervisor or Manager when they arise.
• Coaching staff, when needed, on alcohol compliance, bar procedures, speed of service, and guest interactions.
• Follow bar pre-shift notes and bar menus and provide service as described.
• Takes and/or processes orders for drinks; mixes, garnishes, and presents drinks using standard ingredient recipes; practices prudent portion control.
• Set up assigned bars; requisitions and stocks of all beer, wine, spirits, paper products, straws and stirrers, condiments, ice, and produce.
• Maintain stock, prepare, and store all fresh fruit and vegetable garnishes and juices and other perishables to ensure product quality. Request additional product or restock as needed.
• Greet guests in a courteous, friendly manner.
• Detect and act upon guest inebriation as trained, escalating to management or security when needed.
• Lock up and store all beverage products, food, and equipment items, and perform all closing duties at the end of the shift.
• Perform general cleaning tasks to adhere to health and safety standards; keep the work area clean and organized.
• Perform other duties as assigned.

Qualifications

• 2+ years of experience bartending in a high-volume environment. Lead experience is a plus.
• Ability to accurately handle register and revenue collections through the POS system is required.
• Ability to meet the company standard of excellence in the areas of guest service, interaction with co-workers, and uniform standards.
• Demonstrated knowledge of liquor laws.
• Ability to prioritize tasks in a fast-paced environment.
• Must have knowledge or ability to learn about various beers, wines & spirits available.
• Ability to be self-directed while working in a team-oriented environment.
• Excellent interpersonal and communication skills.
• Must possess or be willing to obtain a valid ServSafe Alcohol certificate prior to working at Donald L. Tucker Civic Center.
• Ability to work a flexible schedule, including nights, weekends, and long hours.
• Bartending school is preferred.