Automotive Service Manager

Job Title Service Manager Location Rowlett, TX Pay Range $72,000–$75,000 base salary, and incentive bonus plan What You’ll Do Lead daily service operations, scheduling, and workflow Manage and develop service technicians Drive key metrics: service revenue, productivity, turnaround time, and customer satisfaction Partner with Sales and Parts to support operations Oversee work orders, billing, and inventory Work within a Dealer Management System (DMS) (DealerTeam preferred) Use Excel and reporting tools to track performance and KPIs Maintain accurate scheduling, documentation, and service records Strong computer literacy and system discipline are essential What We’re Looking For 3+ years of automotive/service experience 2+ years of leadership experience managing technicians Experience with DMS systems (required) Strong organization, communication, and multitasking skills Why Join Us High‑impact role with direct influence on store performance Strong leadership support Long‑term growth opportunity Work Environment Willingness to work indoors in a well‑vented and well‑lighted repair shop Comfortable working in a shop that at times is noisy due to power and machine equipment Comfortable working with dirty, greasy parts and working in awkward positions Ability to move heavy parts/machinery up to 30 pounds Benefits Competitive base salary rate with incentive bonus plan Medical insurance – employer‑shared premium contributions Dental & vision coverage – employee‑paid plans available Life insurance – employer‑paid basic life with optional voluntary life coverage 401(k) retirement plan – 100% employer match up to 5% of contributions Monday through Friday schedule, with daytime hours Paid time off (PTO) – accrued vacation based on tenure & sick plan Paid holidays – 9 observed holidays plus 1 floating holiday Monthly cellphone stipend EEO Statement BraunAbility is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr