Full-Time Teller

Full-Time Teller

ChoiceOne Bank Posted 21 hours ago, valid for 20 days

Sand Lake, MI 49343, US

Competitive

Full Time

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The Teller position at ChoiceOne Bank is a non-exempt role focused on providing exceptional customer service and handling transactions efficiently.

Candidates are required to have a high school diploma or GED, with a minimum of 6 months of cash handling experience preferred.

Tellers will be responsible for balancing the teller window, meeting sales goals, and processing both cash and non-cash transactions.

The role requires strong communication skills, adaptability, and a commitment to quality service while adhering to banking regulations.

The salary for this position is not specified, but it is important to note that the role is not remote-eligible and involves working in an office environment.

Essential Duties and Responsibilities

• Perform and follow the Bank's policies, procedures, and customer service standards
• Operate teller window in accordance with bank policy, balancing daily
• Meet and exceed teller sale/referral goals
• Process cash and non-cash bank transactions accurately, efficiently, and with confidentiality
• Acquire and maintain up-to-date knowledge of banking products, financial services, and technology
• Develop relationships with clients and ensure customers' awareness of services offered
• Recognize clients' needs and make referrals to bankers
• Perform other miscellaneous duties, including night deposits, ATM balancing and service, re-ordering and stocking supplies, answering phones, and other duties that may be required from time to time
• Be familiar with and comply with the provisions of the Bank Secrecy Act and USA PATRIOT Act as they relate to the functions of this position
• Complete all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer
• Be familiar with and comply with all federal and state banking regulations as applicable

Competencies

• Written and Oral Communication
• Technical Skills
• Quality
• Quantity
• Adaptability
• Attendance / Punctuality
• Flexibility / Dependability
• Initiative

Experience and/or Education

• High School or GED
• Minimum of 6 months cash handling experience preferred

Physical Demands and Work Environment

Ability to work in an office environment which may include many hours of computer and telephone usage. This position is not remote-eligible. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.