Customer-Focused IT Help Desk Analyst
STI
STI is seeking a Help Desk Analyst to provide frontline IT support for end users in a fast-paced environment. You will handle hardware, software, and system issues via phone, apply diagnostic procedures, and escalate to Tier 2 or external providers when needed. The role requires strong communication, customer service, and teamwork, with 1+ years of IT service desk experience and familiarity with Remedy ticketing and AD administration. #J-18808-Ljbffr STI
Vacancy posted 4 days ago
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