Installation Technician

Job Description

Job Description

We are seeking an Installation Technician to become a part of our team!

Job Summary:

An Installation Technician shall be able to conduct the core competencies of the installation process. These core competencies include all levels of installation process including, but not limited to: preparation, cable running, and installation of various system devices, programming, and maintenance. The Installation Technician will work with all parties involved in the installation process, including Customers, Sub-Contractors, Vendors, and fellow teammates within the organization. The installation Technician shall be responsible for making sure any project is completed to the standards defined by Security Pros, LLC

· Directly communicate with customers about installation concerns, expectations, and preferences.

· Mount and fasten all necessary security system equipment to proper locations in a professional and safe manner. Making sure that equipment is secured in a sturdy fashion that will allow for optimal functionality while also maintaining installation standards.

· Ability to create pathways for running wire throughout various types of locations utilizing either defined drawings or making proper determination based on situation. This will include drilling holes in wall studs, joists, ceilings, and floors.

· Ability to test, repair, and troubleshoot any level of issue and equipment that is involved with the installation process, including checking equipment, wiring, programming and product functionality.

Other Tasks:

· Responsible for maintaining and caring for all company-issued vehicles, tools and resources and keeping them in good working order.

· Possess a valid driver’s license and be able to pass or clear all required screenings/checks/licensing.

· Keeping up to date on product training, new product availability, and industry developments.

· Ability to travel to job sites

· Education/Experience: High School Diploma or GED; or minimum one-year related industry experience. Two-year technical degree or the equivalent in a technical field is preferred.

Job Requirements/ Minimum Qualifications:

· 3 year Security Industry Experience

· Excellent multi-tasking ability - highly organized with great attention to detail

· Professional maturity with a proven commitment to career

· Strong analytical and problem solving skills

· Excellent communication skills

· Demonstrated ability to escalate issues with a high sense of urgency

· Exceptionally customer-focused

· Shows superior judgment and decision-making skills

· Demonstrated ability to identify and communicate process improvement opportunities

· Ability to travel for extended periods of time pro project installations

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Company provided cell phone
• Company provided take home vehicle

**We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.