Sales Administrator

Sales Administrator

We are hiring! At Supply Technologies, a subsidiary of ParkOhio (NASDAQ:PKOH), we specialize in supplier selection and management, planning, implementing, managing the physical flow of products for world-class international manufacturing companies, and servicing customers in the various markets.

Apply today and become part of a team on this journey within more than 100 industries; expertise in nearly every inventory management discipline; use of advanced and emerging technologies, and a singularly connected global infrastructure, only Supply Technologies has the intellectual and technological infrastructure to give you a program of process, resource, and production efficiencies that improve your competitive position in the marketplace.

We are seeking a highly organized and customer-focused Sales Administrator to support our growing team. In this role, you will be at the center of our sales operationspartnering with customers, sales teams, and internal departments to ensure a seamless order-to-delivery experience. This is an excellent opportunity for someone who enjoys working in a fast-paced environment, solving problems, and making a direct impact on customer satisfaction.

Key Responsibilities:

• Serve as a key point of contact for customers by managing incoming sales calls and responding to inquiries with professionalism and urgency
• Prepare and manage customer quotations, ensuring accuracy while identifying opportunities to enhance value
• Process customer orders and credit memos efficiently, maintaining a high level of attention to detail
• Proactively monitor and expedite orders to meet delivery commitments and exceed customer expectations
• Coordinate and maintain customer delivery schedules, ensuring consistent on-time performance
• Collaborate cross-functionally with Purchasing to manage vendor deliveries and support inventory flow
• Communicate customer requirements clearly to Purchasing and Quality teams to ensure alignment and accuracy
• Provide product and technical information to customers, supporting informed decision-making
• Address and document customer concerns by managing and initiating complaint resolution processes
• Provide proof of delivery and related documentation as requested
• Track and report on key customer metrics, including on-time delivery performance
• Maintain organized and up-to-date customer files, including drawings and documentation

Why Join Us:

• Play a vital role in supporting both sales growth and customer satisfaction
• Work collaboratively with a supportive and driven team
• Gain exposure to a wide range of business functions including sales, purchasing, and operations
• Opportunity to grow your skills and advance within a dynamic organization

We Value:

• Team collaboration

Do The Right Thing and we will succeed: We insist on honest and ethical behavior; We treat others respectfully; Our actions are underlined with high integrity; We partner with others who hold these same values.

Go One Better to achieve greatness: We strive to do our best every day; We are curious and seek alternative viewpoints; We value innovation to deliver long-term success; We will not accept the status quo and tirelessly seek to improve.

Customer First balanced with Company results: We serve our customers with a sense of urgency; We strive to anticipate our customer's needs; We work with our customers to ensure we are providing them the best solutions they value; We help to deliver the long-term success of our company.

We Do what we say: We seek clarity and understanding; We follow through on our commitments; We respectfully challenge and collaborate to achieve mutual success; Once we agree, we move forward and make no excuses.

Together we win: We respect and value each other's thoughts and opinions; We make the time to develop meaningful relationships; We seek new opportunities to continuously learn: We never miss an opportunity to bring out the best in others.

Make a career at SUPPLY TECHNOLOGIES:

Career Development: Success starts from within, and we will help you chart your path from which you can enhance your career evolution.

Supply Technologies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Benefits:

• Medical insurance
• Health saving account
• Dental insurance
• Vision insurance
• Life insurance
• 401(k)
• Pension Plan
• Paid time off
• Referral program
• Tuition reimbursement
• Employee Assistance

Work Location: On Site

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.