Traveling Customer Service Representative & Loan Officer , Full Time

Traveling Customer Service Representative & Loan Officer, Full Time

Are you a people person with a passion for providing top-notch service? Join SC State Credit Union as a Traveling Customer Service Representative/Loan Officer! As an integral part of our team, you will have the opportunity to provide exceptional service, tailor financial solutions, and build lasting relationships with our members. With a focus on customer-centricity and excellence, you will play a key role in contributing to our mission of supporting the financial

If you are a smart, customer-focused individual looking to make a difference in people's lives while advancing your career in the credit union industry, this position is perfect for you.

As a Traveling Customer Service Representative/Loan Officer at SC State Credit Union, you will assist members with their financial needs, including processing loan applications, providing account information, and resolving inquiries. You will actively engage with members to understand their financial goals and recommend appropriate products and services to meet their needs. Additionally, you will ensure compliance with regulations, maintain accurate records, and contribute to a positive and efficient work environment. With a focus on customer service excellence, you will handle member transactions promptly and accurately, aiming to exceed their expectations with every interaction. The available position is based out of the Columbia area, with regular travel to all Columbia area locations and periodic travel to other branches including in Aiken, Orangeburg, Florence and Charleston.

Mileage is paid for out of town travel.

To excel as a Traveling Customer Service & Loan Officer at SC State Credit Union, strong communication and interpersonal skills are essential. The ability to actively listen, empathize, and effectively communicate with members is crucial in understanding their needs and providing personalized financial solutions. Attention to detail is also important when processing loan applications and maintaining accurate records.

A customer-centric mindset, coupled with a passion for helping others, will drive you to exceed member expectations and cultivate long-lasting relationships. Demonstrating flexibility, problem-solving skills, and a willingness to learn and adapt in a fast-paced environment will further contribute to your success in this role. If you are a team player with a positive attitude and a strong desire to make a difference.

*Customer service and lending experience is required*

Benefit Package

• Health, RX, Dental, and Vision insurance
• Matching 401k and Discretionary Profit Sharing
• Employer Paid Long Term Disability
• Paid Holidays
• Paid Annual Leave and Sick Leave
• Medical Flex Spending and Dependent Care Accounts

Join us!