Room Attendant- CRC

Status: Non-Exempt

Reports to: Executive Housekeeper

JOB SUMMARY

The Room Attendant at Caravan Court is responsible for ensuring guest rooms are impeccably clean, comfortable, and welcoming, while reflecting the hotel's unique style and standards of service and hospitality

ESSENTIAL DUTIES & FUNCTIONS
• Operational Responsibilities

o Clean guest rooms in process set forth by hotel leadership

o Refresh all amenities as needed

o Complete projects that are determined by hotel management

o Compete room deep clean as determined by hotel management
• Guest Services

o Anticipate and attend to guest needs during interactions

o Be proactive when attending to guests
• Team Support and Training

o Attend and contribute to department meetings

o Participate in cross training

o Complete all required trainings
• Communication and Reporting

o Facilitate all internal communications and follow up accordingly

o Run all reports necessary to the operation

o Complete full shift pass on reports and checklists

o Log all work in appropriate platforms
• Safety & Compliance

o Adhere to all safety and security guidelines

o Familiarize with housekeeping SDS binder

ESSENTIAL SKILLS AND QUALIFICATIONS
• Strong verbal and written communication skills
• Effective time management and problem-solving skills
• Ability to work well with a team and demonstrate attention to detail
• Excellent organizational skills and interpersonal abilities

Physical Requirements
• Sitting: Short periods of time
• Standing/Walking: Long periods of standing, minimum of 5 consecutive hours
• Lifting/Carrying: Occasionally, maximum of 50 pounds. Pushing/ Pulling carts

Working Environment
• Interior: Guest Rooms/ Guest room corridors
• Exterior: Limited outdoor working environment

BASICS
• Maintain cleanliness and organization in all work areas
• Display courteous behavior with guests and team members
• Report any unsafe conditions immediately
• Ensure hotel equipment is in proper working condition
• Perform any additional duties as assigned by the supervisor

CANDIDATE PROFILE
• Education and Experience

o Minimum one year prior hotel room attendant experience

o No minimum education requirements require