Customer Service Representative - State Farm Agent Team Member

Licensed Insurance Agent, Customer Service Representative State Farm Team Member

Location: Royal Oak, MI Compensation: $46,000$50,000 base salary + bonus & commissions (Total annual compensation: $50,000$65,000)

At Michael Lantzy State Farm, our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are a highly motivated, growth-oriented team that values a fun, energetic, and supportive work environment. Our office has been serving the community since 2011 and has earned numerous awards, including Chairman's Circle and Ambassador Travel.

Are you outgoing, customer-focused, and motivated to succeed? We're seeking a Licensed Insurance Agent to join our dynamic team. In this role, you'll work with both existing and prospective customers, providing prompt, courteous service and helping families secure the right insurance coverage. Your dedication to exceptional service will generate referrals and help us continue to grow.

Provide excellent, prompt, and friendly service to existing and prospective customers

Build and maintain customer relationships; follow up as needed

Educate customers about insurance options through needs-based reviews

Respond to inquiries regarding coverage, policy changes, claims, billing, and more

Conduct insurance and financial service reviews to ensure proper coverage

Competitive base salary with bonus and commission opportunities

Group Medical, Dental, and Vision insurance

Paid holidays and paid vacation

Fast-paced, fun, and supportive team environment

Opportunities for growth and advancement within the agency

State of Michigan Property & Casualty and Life & Health insurance licenses (required)

Excellent interpersonal, verbal, and written communication skills

Strong organizational skills and attention to detail

Proficiency with computers and Windows applications

Ability to multi-task and work effectively in a team environment

People-oriented, positive attitude, and self-motivated

If you're looking for a careernot just a joband want to work with a team that supports your personal and professional growth, we want to hear from you! Please complete our application and we'll follow up with next steps.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employment, licensing, and training requirements apply.