IT - Business Relationship Manager

Job Title:  IT - Business Relationship Manager
Location(s):  St. Louis, Missouri | Meridian, Idaho
Starting Salary: $85,000 - $120,000 (depending on experience)  

Employment Type: Full-Time, Salary
Work Environment: Hybrid (4 days in-office, 1 day remote)

Summary of Company Benefits:

• Health, Dental, and Vision Insurance
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• 401(k) with an Employer Match
• Group Term Life Insurance and AD&D
• Employer Paid Long-Term & Short-Term Disability
• Voluntary Supplemental Hospital and Accident Plans
• Employee Assistance Program
• 8 Company Paid Holidays & 1 Floating Holiday
• Progressive Paid Time Off (PTO) Accruals
• Annual Salary Incentive Bonus

 

About Woodgrain:
Woodgrain is one of the top millwork operations in the world, with locations throughout the United States and Chile. With 70 years of quality manufacturing craftsmanship and service, Woodgrain is a top producer of mouldings, doors, and windows, as well as a premier distributor of specialty building products. Woodgrain Inc. is headquartered in Fruitland, Idaho with six divisions and over 45 manufacturing and warehouse facilities in the United States and South America. Since 1954, Woodgrain is proud to be family owned and operated.

Job Summary:
The IT Business Relationship Manager acts as a liason to bridge the IT organization and the business operations. This position will advocate for the business to ensure that IT solutions drive real value, meet the needs of the business in advancing their processes, and are prioritized accordinaly to ensure success of the Woodgrain organization as a whole.

Duties & Responsibilities:  

• Serve as a strategic partner to the business, understanding their needs and identifying IT-driven opportunities
• Act as a liaison between IT and business units to foster strong relationships and effective collaboration
• Connect business stakeholders with the right technical SMEs, leveraging IT solutions and industry best practices
• Engage in business meetings to identify process improvement opportunities
• Co-develop and maintain a unified IT-business roadmap (1, 3, and 5 years), integrating M&A considerations and ensuring alignment with strategic priorities
• Lead early-stage business engagement in initiatives, defining scope, objectives, and business alignment
• Advocate for strong user adoption and business process ownership through Change Management
• Partner on planning and leading Quarterly IT Review meetings with IT leadership, ensuring a focus on business impact and strategic alignment
• Identify and promote Value Harvesting opportunities to optimize costs, enhance growth, and maximize technology investments in collaboration with Business Process Consultants and Solution Architects
• Maintain strategic business partnerships through the Business Partner Network and structured engagement cadences
• Ensure clear communication of project updates and requests, emphasizing business impact and transparency
• Streamline project intake while engaging Business Process Consultants, Functional Analysts, and Change Management
• Drive business readiness for large-scale transformations, facilitating early engagement, impact assessments, and smooth transitions
• Support Portfolio and Project Management in upholding best practices and standardized templates to enhance execution and collaboration
• Partner with the Enterprise Architect and IT architects to align Business Architecture with Enterprise Architecture
• Advocate for business capabilities, process optimization, and technology enablement to drive scalable, future-ready solutions

 

Requirements:

• Bachelor's degree in a technical areas such as Computer Science, Information Technology, or Business. Equivalent training and experience can be considered in lieu of a degree.
• Previous experience working within SAP including 1 large-scale implementation project. Other ERP experience may be considered.
• Broad scope and understanding of various manufacturing business functional areas and the impact the system data that is generated has on the work
• Previous experience in which business process management initiatives and promoting partnership with IT/Business units was a primary responsibility. Preference will be given to experience in a discrete manufacturing environment with variant configuration.

Additional Skills:  

• Excellent analytical skills to interpret complex, cross-functional requirements and challenges
• Strong understanding of project implementation methodologies
• Ability to work efficiently with team members from different geographical locations and expertise backgrounds
• Ability to work effectively and independently on assigned projects with minimal supervision
• Ability to effectively communicate in English, both verbally and in writing. Additional languages preferred. 

 

Physical Demands:

The physical demands and work environment for this role align with those of a standard office setting. While performing job duties, the employee may occasionally need to stand, walk, sit, use hands for handling objects, tools, or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, or crawl, as well as talk and hear. This role may occasionally require lifting or moving up to 25 pounds. 

 

Travel:

This position may require travel to other Woodgrain locations, expected travel time is 15%. 

 

 

Applications will be accepted until the position has been filled

 

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Woodgrain is an Equal Employment Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. Woodgrain is a drug, alcohol, and tobacco-free workplace. All offers of employment are contingent upon pre-employment background and drug screening, and some positions require a fitness for duty test.