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Medical Services Coordinator

Full-time

Meijer

As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community! Meijer Rewards Weekly pay The Service Coordinator exists to ensure a high-quality customer shopping experience by leading and supporting front-end operations. This role coordinates checkout flow, maintains front-end cleanliness and standards, and assigns work for cashiers, service desk, and courtesy team members to meet productivity and service expectations. Through active coaching, labor utilization, and customer issue resolution, the Service Coordinator drives strong customer satisfaction, operational efficiency, and accountability for front-end performance. Communicate effectively with peer leadership for smooth handoff between shifts Perform survival walk of the department and shift-to-shift hand-off when the team leader or area leader is not present. Coordinate and drive actions and activities involving the monitoring and control of shrink and financial business outcomes within areas of responsibility. Champion participation in community programs. Serve as a certified trainer for team members in their span of care. Perform on-the-job/hands-on team member training and mentoring. Serve as subject matter expert for market programs, company pilots, and development/training programs. Assign tasks to team members within the department, in partnership with the team leader, and follow up to ensure task completion. Successful completion of the Service Coordinator training curriculum (includes curriculums for Cashier, Service Desk, and Courtesy Team) Ability to operate cash register system and all financial services equipment Good communication skills, friendly, customer oriented, organized, detail oriented, sense of urgency The amount of weight or frequency of such activities may vary depending on a team member’s shift during the day, the day of the week, the month or season, and/or other staff on duty

Vacancy posted 18 hours ago
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