Quality Assurance Supervisor

The Quality Assurance Supervisor role has a national salary range of $55000 - $90000.

For roles within California the range is $70304 - $90000 Washington is $80169 - $90000 New York is 62354 - $90000 and Colorado 57500 - $90000.

DHL Supply Chain offers multiple benefits including Medical Dental Vision Prescription Discounted Stock Purchase and a generous PTO policy.

Quality Assurance Supervisor (US-N)

Would you like to join the Logistics Company for the World DHL Supply Chain is just that.

Become an essential part of everyday life by contributing to an organization that is Connecting People and Improving Lives. If you have a passion for people a desire to problem-solve and eagerness to pursue continuous improvement opportunities we look forward to exploring career possibilities with you!

Job Description

Supervisor supporting a specific quality assurance program and quality control activities in support of site compliance of the DHL Quality Management System and customer and regulatory requirements. Position is direct supervisor of hourly associates supporting quality activities.

Responsibilities

• Supports the maintenance and continuous improvement of the overall quality system or a specific procedure including management review CAPA management internal quality audits quality self-assessments change control document control and standard operating procedures/work instructions.
• Provide support on key regulatory customer and 3rd party audits.
• Track monitor and report quality assurance metrics for the site.
• Monitor the training and development of site associates to ensure compliance to processes and regulations
• Be a customer point of contact for QA related issues/initiatives as assigned.
• Partner with QA management to develop distribute and maintain regular management reports.
• Meet regulatory requirements relevant to their operations on a daily basis
• Ensure customer service and business standards requirements are met daily
• Plan conduct and act upon inspection processes- Gemba; Standards Confirmation etc on a daily basis
• Supervise coach and train hourly associates supporting quality assurance and control activities (e.g. Operators QA Tech I QA Tech II etc)
• Other duties as assigned

Required Education and Experience

• Bachelors Degree preferred
• Some knowledge of QA preferred
• People management experience preferred
• Sufficient computer application experience
• Strong written and verbal communication
• Data analysis experience
• Training and facilitation skills
• Self management

DHL Supply Chain offers multiple benefits including Medical Dental Vision Prescription Discounted Stock Purchase 401K and a generous PTO policy.

Our Organization is an equal opportunity employer.

Required Experience:

Manager