Device Repair Technician / Retail Sales Associate

Job Description

Job Description

About Batteries Plus:Batteries Plus is the nation's largest and fastest-growing battery, light bulb, key fob, and phone/tablet repair franchise. We provide essential products and services to both retail and commercial customers. Our team is passionate about powering people's lives with expert knowledge and outstanding service.Job Summary:As a Store Associate at Batteries Plus, you will be the face of the store, providing exceptional customer service, assisting customers with product selection, performing basic tech services (such as battery installations and device repairs), and helping maintain an organized and well-stocked store.Key Responsibilities:Greet customers and assist with selecting batteries, light bulbs, accessories, and other store productsPerform battery testing, installations, and basic tech services (including smartphone/tablet repair, car key cutting, and programming – training provided)Operate the point-of-sale system and process customer transactions accuratelyMaintain store cleanliness and merchandise displaysReceive, stock, and organize inventory shipmentsEducate customers on product features, warranties, and maintenanceUphold safety and operational standardsSupport store sales goals through suggestive selling and exceptional serviceAssist with opening and closing procedures as neededQualifications:High school diploma or equivalentCustomer service or retail experience preferredBasic mechanical/technical aptitude; willingness to learn new skillsStrong communication and problem-solving abilitiesAbility to lift up to 50 lbs and stand for extended periodsFlexible schedule, including weekends and some holidaysBenefits:Competitive hourly wageOn-the-job training and career development opportunitiesEmployee discounts on products and servicesFlexible schedulingJoin a team that helps power everything from cars to smartphones - and enjoy building your skills in a fast-growing, customer-focused environment!