Nurse Manager- Telemetry
Holy Cross Hospital
General Summary
The Nurse Manager / Educator of Cardiovascular Care supports the Nursing Director in the assessment, planning, coordination, implementation, and evaluation of patient care delivery within the Telemetry and Cardiovascular Care units. This role places a strong emphasis on staff education, professional development, and the integration of evidence-based practice to improve patient outcomes, utilizing ANA, CCNA, and ANNA standards of nursing practice. In the absence of, or at the direction of, the Nursing Director, the Nurse Manager / Educator assumes responsibility for the operational management of the unit. Responsibilities include patient care oversight, staff management and development, patient flow coordination, fiscal accountability, and maintenance of a safe and therapeutic care environment. The Nurse Manager / Educator collaborates closely with patients, families, physicians, and interdisciplinary healthcare professionals to achieve high-quality, patient-centered outcomes and promotes patient and family education and engagement in care planning. Organizational Mission and Values
Mission:
Holy Cross Hospital is a Catholic healthcare organization sponsored by the Sisters of Saint Casimir. Through our commitment to the healing mission of Jesus, we contribute to healthy communities and promote quality healthcare. Values:
Leadership and Unit Operations
The Nurse Manager / Educator of Cardiovascular Care supports the Nursing Director in the assessment, planning, coordination, implementation, and evaluation of patient care delivery within the Telemetry and Cardiovascular Care units. This role places a strong emphasis on staff education, professional development, and the integration of evidence-based practice to improve patient outcomes, utilizing ANA, CCNA, and ANNA standards of nursing practice. In the absence of, or at the direction of, the Nursing Director, the Nurse Manager / Educator assumes responsibility for the operational management of the unit. Responsibilities include patient care oversight, staff management and development, patient flow coordination, fiscal accountability, and maintenance of a safe and therapeutic care environment. The Nurse Manager / Educator collaborates closely with patients, families, physicians, and interdisciplinary healthcare professionals to achieve high-quality, patient-centered outcomes and promotes patient and family education and engagement in care planning. Organizational Mission and Values
Mission:
Holy Cross Hospital is a Catholic healthcare organization sponsored by the Sisters of Saint Casimir. Through our commitment to the healing mission of Jesus, we contribute to healthy communities and promote quality healthcare. Values:
- Respect: Treat all individuals with dignity, fostering an inclusive and collaborative environment.
- Excellence: Deliver superior patient care through qualified staff, continuous improvement, advanced technology, ongoing education, and responsible stewardship of resources.
- Attitude: Demonstrate professionalism, enthusiasm, courtesy, and ethical conduct.
- Compassion: Address the needs of patients and families with empathy and sensitivity.
- Holistic Care: Support the physical, emotional, and spiritual needs of patients and families.
Leadership and Unit Operations
- Serve as a professional role model for nursing staff and interdisciplinary team members.
- Ensure adherence to attendance standards with minimal tardiness or absenteeism.
- Complete all mandatory hospital education, orientation, and departmental competency requirements.
- Respond appropriately to emergency situations, including but not limited to Code Blue, Rapid Response, Code Stroke, Code Red, Code Gray, Code Black, Code Pink, and Code Triage.
- Promote and enforce compliance with hospital-wide and departmental policies and procedures, including infection control, safety, and restraint policies.
- Collaborate with the Nursing Director to ensure effective coordination of nursing care delivery and compliance with core measures.
- Facilitate patient placement and bed assignments in collaboration with the Nursing Supervisor, considering staffing levels, patient acuity, diagnosis, and staff competencies.
- Oversee staffing assignments for current and oncoming shifts to ensure productivity, acuity balance, and compliance with HFAP standards.
- Adhere to unit staffing grids to meet operational and financial expectations.
- Monitor employee time and attendance and complete payroll using the Kronos system.
- Participate in interviewing, hiring, onboarding, and orientation of new employees.
- Facilitate staff orientation and provide daily follow-up and mentoring to new team members.
- Chair the Unit Education Council and participate in the hospital Education Coordinating Council (ECC).
- Serve as a clinical expert, educator, and resource for nursing staff.
- Develop, implement, and evaluate educational programs and competency validation processes.
- Guide and support staff nurse preceptors and participate in precepting as needed.
- Promote evidence-based practice initiatives aligned with ANA, CCNA, and ANNA standards.
- Provide hands-on patient care as needed, including admissions, discharges, transfers, and medication administration.
- Assist staff in establishing priorities and adapting care delivery as patient needs evolve.
- Advocate for patients and families by ensuring effective communication and education across all age groups and patient populations, including those with physical, emotional, cognitive, social, or language barriers.
- Collaborate with patients, families, physicians, spiritual care, ethics committees, and palliative care teams regarding advance directives, DNR status, end-of-life care, and Gift of Hope initiatives.
- Participate in quality indicator studies and customer service initiatives.
- Assist with preparation of quarterly quality and performance reports.
- Report risk management issues promptly to the Nursing Director and Risk Management Department.
- Conduct routine rounding to promote patient satisfaction and service excellence.
- Contribute to Shared Governance and nursing leadership meetings.
- Monitor and review unit budget performance as directed.
- Submit variance reports in a timely manner.
- Collaborate with Finance to assist in development of the annual unit budget.
- Conduct monthly department staff meetings and participate in nursing leadership meetings.
- Provide regular feedback to the Nursing Director regarding staff performance and operational concerns.
- Address inappropriate behavior constructively and support corrective education.
- Maintain confidentiality of sensitive personnel and patient information.
- Perform other duties as assigned.
- Strong clinical judgment, leadership, and decision-making skills.
- Demonstrated ability to educate adult learners and facilitate professional development.
- Excellent communication, interpersonal, and customer service skills.
- Ability to work independently, initiate projects, and manage competing priorities.
- Strong organizational, analytical, and critical-thinking skills.
- Proficiency in electronic health records, order entry, and reporting systems.
- Ability to maintain confidentiality and exercise discretion with sensitive information.
- Graduate of an accredited school of nursing.
- Current Registered Nurse (RN) license in the State of Illinois.
- Current CPR and ACLS certification.
- Compliance with PPD and employee health requirements.
- Minimum of five (5) years of nursing experience in an acute care hospital setting.
- Experience in cardiac, telemetry, and/or intensive care nursing preferred.
- Prior leadership, charge nurse, or educator experience strongly preferred.
Vacancy posted 28 days ago
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