Senior Technical Program Manager, Robot Evaluation Operations, Robot Evaluation Operations

Fauna Robotics is building capable, safe, and delightful robots for everyday life. Before a new skill reaches a customer’s home, we need to know how well it works: how often it succeeds, how fast it is, and where it fails, across the range of homes and conditions our customers live in. We are hiring a Senior Technical Program Manager to run the operation that produces that evidence. In this role, you will own robot evaluation operations end to end, in lab and home environments. Our scientists define what to measure; you make it happen at scale, on schedule, and with results the team can trust. You will turn evaluation requests from science and engineering into planned campaigns, keep robots, test environments, and operators ready, and deliver results that leaders use to decide what ships. You will treat evaluation as a production operation with measurable output, not a support function. Key job responsibilities- Own the evaluation program from intake to results: take requests from science and engineering teams, prioritize them against shared robot and lab capacity, and publish the campaign schedule - Run evaluation campaigns in lab and home environments, with clear entry and exit criteria and standard run procedures - Build and maintain the physical test environments: home-like lab setups, object and fixture inventories, scene resets, and versioned configurations so results stay comparable across software releases and robot hardware revisions - Stand up in-home evaluation operations with legal, privacy, safety, and research partners, including scheduling, data handling, and on-site safety procedures - Direct the work of evaluation operators and vendor teams: training and certification, shift coverage, and scoring standards that stay consistent across raters and sites - Partner with hardware and fleet teams on robot availability for testing, including maintenance windows, repairs, and per-unit acceptance runs - Enforce logging and traceability standards so every evaluation trial is reproducible and accounted for - Deliver results as a product: standard scorecards and dashboards, triage of failures to the right owning team, and evidence that feeds launch and release go/no-go decisions - Track throughput, valid-trial yield, cost per trial, and turnaround time, own the evaluation budget, and identify manual evaluations that are ready for automation or simulation - Present evaluation status, risks, and tradeoffs to senior leadership, and say “not yet” when demand exceeds capacity About the teamFauna Robotics, an Amazon company, is building capable, safe, and genuinely delightful robots for everyday life. Our goal is simple: make robots people actually want to live and interact with in everyday human spaces. We believe that future won’t arrive until building for robotics becomes far more accessible. Today, too much effort is spent reinventing the fundamentals. We’re changing that by developing tightly integrated hardware and software systems that make it faster, safer, and more intuitive to create real-world robotic products. Our work spans the full stack: mechanical design, control systems, dynamic modeling, and intelligent software. The focus is not just functionality, but experience. We’re building robots that feel responsive, expressive, and genuinely useful. At Fauna, you’ll work at the frontier of this space, helping define how robots move, manipulate, and interact with people in natural environments. It’s an opportunity to solve hard problems across hardware and software with a team focused on making robotics accessible and joyful to build. If you care about making robotics real for everyone and building systems that are as delightful as they are capable, we’re interested in hearing from you. Basic qualifications- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Bachelor's degree in Computer Science, Engineering, a related field, or equivalent experience- Experience running test, validation, evaluation, or field operations programs for physical products such as robots, autonomous vehicles, or consumer devices- Experience managing vendors, contractors, or operations teams that execute work on a schedulePreferred qualification - Experience evaluating machine learning models or robot policies, or running data collection operations for robot learning- Experience providing evidence for Go/No-Go or launch-readiness decisions- Experience running tests in homes or with members of the public, including privacy and safety procedures- Familiarity with experiment design and statistics, such as trial counts, confidence intervals, and scoring consistency across raters- Ability to analyze data with SQL or Python and build dashboards- Experience with simulation-based testing or hardware-in-the-loop test programsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at .USA, NY, New York - 163,600.00 - 221,300.00 USD annually