Service Desk Specialist
3B Staffing LLC
We are seeking an Service Desk Specialist II with 3 years experience to use technical expertise in the Service Delivery of an Information Technology Infrastructure and an understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact.
MANDATORY - MUST HAVE:
Demonstrates a range of technical understanding to independently resolve routine and non-routine issues on software and/or hardware
Ability to identify trends and makes suggestions for technical modifications to solve future problems.
Required
Ability to consult with clients and other IT professionals to resolve technical problems and ensure client satisfaction.
Ability to document solutions that solve client problems and clearly presents these solutions.
Analysis of technical and user documentation for technical assistance and support.
Ability to work independently on tasks, develops own work, schedule and monitors progress against defined parameters.
Demonstrates initiative in solving problems associated with projects and daily work.
Demonstrates knowledge and a working experience with ServiceNow call tracking system.
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Service Desk Specialist in Raleigh, NC vacancy
- ...DataStaff, Inc . is currently seeking a Service Desk Specialist for a long‑term contract opportunity with one of our direct clients in Raleigh, NC . *This position is hybrid The Service Desk uses technical expertise in the Service Delivery of an Information Technology...SuggestedLong term contractWork experience placementWork at officeLocal area
DataStaff
Raleigh, NC4 days ago - A leading staffing agency is looking for a remote Service Desk professional to support IT service delivery. Candidates should have at least 2 years of experience in customer service focused on ITIL methodology and troubleshooting skills in Microsoft Windows, along with...SuggestedRemote work
Focused HR Solutions LLC
Raleigh, NC4 days ago - Overview Job title: NCDOT - Technical Specialist- Junior (741308) Location: Century Center, Raleigh NC Duration: 7+ Months The candidate... ...call tracking system and monitors to ensure customer service needs are met for all computer and network related issues. Distributes...SuggestedFull timeFor contractorsWork at officeRemote work
- Talentoma is seeking a Remote Service Desk Specialist to provide first-level technical assistance in a fully remote capacity. You will manage support requests, troubleshoot common issues, and document incidents in a structured ticketing workflow. The role emphasizes clear...SuggestedRemote job
- This job is remote. Our client has an opening for a Service Desk (739934). This position is up to 6 months, with the option of an extension, and the client is located in Raleigh, NC. Applicant Information Please send rate and resume: Qualifications Experience providing...SuggestedWork at officeRemote work
- Equity LifeStyle Properties is seeking a Front Desk Clerk at our Newport, NC property. You will provide friendly, responsive service to guests and residents, acting as the primary information source and handling payments and deposits. You will also run reports, submit maintenance...
- NTT DATA is seeking a flexible, customer-focused professional to join our Provider Clinical Service Desk. The role involves handling inbound calls, supporting clinicians with Epic, Cerner, McKesson and Meditech, and documenting/incidents with timely resolutions. The position...Remote jobFlexible hoursShift workNight shift
- DataStaff, Inc. in Raleigh, NC is seeking a Service Desk Specialist for a long-term contract. The hybrid position supports 10,000+ users and focuses on desktop applications, incident handling, and proactive service delivery. The role requires independent problem-solving...Long term contract
- ...A state transportation agency is seeking a Technical Specialist - Junior to manage customer support for over 10,000 users. This role focuses on resolving technical issues, project management, and maintaining documentation. The candidate will initially work remotely until...Remote work
STI
Raleigh, NC4 days ago - DLA Piper is seeking an Accounting Service Desk Specialist to handle accounting and billing inquiries from billers, attorneys, and clients in a hybrid US schedule. The role emphasizes accuracy, discretion, and clear communication within ServiceNow workflows. Ideal candidates...
$30.98 - $40 per hour
...place you can engage in meaningful work and grow your career. Let’s see what we can achieve. Together. Summary The Accounting Service Desk Specialist, in collaboration with and in support of the firm’s strategic initiatives, handles the assessment and resolution, or...Hourly payWork at officeRemote workRelocationVisa sponsorshipRelocation package- V Group Inc. seeks a Mid-Level IT Specialist for a 12-month engagement with the NC DOT Transportation Service Desk. The role supports 10,000+ users, provides desktop application expertise, and resolves complex incidents. Strong communication with non-technical users is...
- ...Customer Service Representative Be part of a growing, successful company in an exciting and challenging field. Border States is 100%... ...experience. Minimum of 2 years of prior customer service, city desk, or sales experience with strong knowledge of electrical products...Work experience placementWork at office
Border States Electric
Garner, NC4 days ago - ...while the posting remains active. Job Summary The Customer Service Representative supports the day-to-day operations of the... ...experience. Minimum of 2 years of prior customer service, city desk, or sales experience with strong knowledge of electrical products...Work experience placementWork at office
Border States Electric
Garner, NC1 day ago - ...any infractions. Provide a safe and secure environment for all members. Communicate with members and create a high level of member service. Stock retail and janitorial items for the following shift. Understand and adhere to company standards and help resolve any day-to-...Minimum wageFull timePart timeWork at officeShift workNight shiftDay shiftAfternoon shift
Excel Fitness
Raleigh, NC4 days ago - ...their portfolio. Abrigo is seeking an IT Services Administrator to join our Team who... ...customers. Monitor the Abrigo service desk ticketing system and service channels to... ...fashion. Support escalation from IT Service Specialist team members as needed. Administer and...Work at officeRemote workFlexible hoursAfternoon shift
- Abrigo, located in Raleigh, NC, is seeking an IT Services Administrator. This role involves providing top-notch IT support to internal customers... ...-solving skills. The chosen candidate will manage service desk issues, administer Microsoft 365 environments, and lead IT...Flexible hours
$22 per hour
...Raleigh/Durham, NC Solutions Service Specialist Pay: $22.00/hr + Mileage Reimbursement Schedule: Monday-Friday | 8:00 AM - 5:00 PM What's the Job? Travel between customer locations throughout the Raleigh/Durham area supporting inventory management programs...Weekly payPermanent employmentFull timeTemporary workMonday to FridayFlexible hoursShift workManpower
Raleigh, NC15 hours ago$41.2 - $62.78 per hour
...practices and processes. Works with a team of support specialists within both Legal Support Services and Accounting teams to provide effective, streamlined... ...and resolves tickets assigned by the Accounting Service Desk on a daily basis. Meets SLA requirements for response...Hourly payWork at officeRemote workRelocationVisa sponsorshipRelocation package- ...individual to fill the newly created role of Manager, Accounting Services , reporting directly to the Director of Accounting. You will... ...please email: ****@*****.*** or call the HR Service Desk at (***) ***-****, option 1. Please note, due to EEOC/OFCCP compliance...Full timeContract workPart timeWork experience placementWork at officeLocal areaFlexible hours
Serco
Raleigh, NC4 days ago $59k
Join to apply for the Resident Services Coordinator - DHIC role at Armstrong McGuire & Associates 1 week ago Be among the first 25 applicants... ..., NC $50,000.00-$55,000.00 1 day ago Patient Service/Front Desk Coordinator Part TimeMi Early Intervention Service Coordinator -...Full timeTemporary workWork at officeLocal areaRemote workWork from homeWeekend workAfternoon shift$16 - $17 per hour
...Overview Position: Patient Service Specialist Location: Columbus, OH Type of Employment: Full-time Schedule: Monday–Friday (hours vary) Compensation... ...to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist,...Full timeMonday to FridaySelect Medical
Raleigh, NC3 days ago- Little Spurs Pediatric Urgent Care may have employment opportunities available on an intermittent basis. Search Careers Join The Team! If you are interested in any of our current openings, please apply online by clicking on the position below. What To Expect Upon hiring...Full timeTemporary work
Little Spurs Pediatric Urgent Care
Raleigh, NC2 days ago - A premier dealership in Raleigh seeks a Business Development Representative to drive revenue by generating service leads and enhancing customer relationships. The ideal candidate will have a background in sales or customer service, with a knack for persuasive communication...
- ...completes work orders from client families as it pertains to individual grave and marker maintenanceResponds to and completes requests for service/work ordersConducts Interment Verification ProceduresConducts 25 foot radius preparation for burials and ensures the area is clean...For contractors
Service Corporation International
Raleigh, NC2 days ago $12 per hour
...personable individual to join our Core Crew team, providing front desk, administrative, and sales support to the Head Coach & Community... ..., and other general account needs as requested Being of service to our clients by being aware of studio issues, events, or schedule...Hourly payPart timeFlexible hoursDay shiftAfternoon shiftSolidcore
Raleigh, NC3 days ago$212k - $345k
...responsible for driving growth across Workiva’s strategic Financial Services accounts, with a primary focus on expanding within large,... ...resources across Sales, Solutions, Services, Partnerships, Legal, Deal Desk, Customer Success, and Executive Leadership to support account...Permanent employmentWork at officeRemote workWorkiva
Raleigh, NC2 days ago$17 per hour
...valuable insights, empowering our clients to excel in what they do best. We are seeking a professional and customer service focused Service Specialist to join the Opensity team working at our client's office. In this pivotal role you will provide various...Hourly payWork experience placementWork at officeLocal areaOpensity Solutions
Raleigh, NC5 days ago$39.06k - $47.38k
...Job Summary Position Number 008037 Classification Title Student Services Specialist - Journey Working Title Student Services Specialist - Journey Salary Range $39,058 - $47,380 (Anticipate Hiring Range $39,058 - $47,380) FLSA Status Non Exempt Division Academic Affairs...Casual workWork at officeRemote workMonday to FridayShift workAfternoon shiftThe University of North Carolina
Raleigh, NC3 days ago- ...Service Center Specialist Help Keep Critical Water and Infrastructure Operations Running As a Service Center Specialist, you will serve as the operational hub between customers, service technicians, and branch operations. In this highly visible role, you'll combine...Contract workWork at officeRemote work
XYLEM INC
Garner, NC16 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Service Desk Specialist. Be the first to apply!
Related searches
- veterans service officer Raleigh, NC
- retail service associate Raleigh, NC
- public service officer Raleigh, NC
- service lot attendant Raleigh, NC
- service consultant Raleigh, NC
- service advisors Raleigh, NC
- information technology and services consultant Raleigh, NC
- experienced service advisor Raleigh, NC
- car service advisor Raleigh, NC
- member services specialist Raleigh, NC