Business Systems Analyst Patient Accounting

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Entity: Corporate Services

Department - Physician Billing Office

Location- Philadelphia, PA

Hours: M-F, 8 hr days, hybrid

Summary:

• The Business Systems Analyst, Patient Accounting is responsible for the efficient and effective execution of all assigned duties. Responsible for quantitative analysis and evaluation related to business services, data operations, and programmatic internal controls. Provides support to the Administrator of Business Support related to the creation and maintenance of Epic Resolute Professional Billing work queues and Epic Single Billing Office work queues.

Responsibilities:

• Administers, maintains, develops and implements policies and procedures for ensuring the security and integrity of databases

• Performs detailed reconciliation of deposited cash to posted cash on a daily and monthly basis

• Produces monthly Charge Entry Lag Reports by department as requested.

• Ensures that all data downloaded from the IDX Billing System is controlled and balanced and that all reports issued from the Information Systems Department have been appropriately checked for data integrity.

• Develops and maintains statistical databases which includes information from the Epic system - the databases must be capable of interfacing and communicating with all other UPHS systems.

• Develops Access databases: Create macros, tables, queries, forms and reports

• Makes appropriate changes to the database tables to accommodate changes - Implements data models and database designs, data access and table maintenance codes.

• Resolves database performance issues, database capacity issues, replication, and other distributed data issues.

• Develops written procedures for security, backup and data recovery within the structure of the database

• Performs backups on all existing Business Services databases

• Designs reports using MS Access and other MS Office applications

• Maintenance and further development of the Quality Assurance and Training and Development databases.

• Creation, enhancement and maintenance of Epic Professional Billing and Epic Single Billing Office Workqueues

• Familiar with standard concepts, practices, and procedures within Physician Billing Office

• Resolves help desk tickets related to Epic Professional Billing Workqueues and Epic Single Billing Office Workqueues within an acceptable response time

• Performs testing on all Epic Professional Billing and Epic Single Billing Office Workqueue build

• Follows PennChart change management protocol - Communicates Epic Professional Billing and Epic Single Billing Office Workqueue changes to necessary stakeholders

• Responsible for managing Epic Professional Billing Workqueue and Epic Single Billing Office Workqueue related Nova (upgrade) notes, including build, testing and communicating end user impact.

• Advises Managing Director, Business Services of opportunities for improvement in all areas.

• Participates in process improvement initiatives.

• Organizes work activities to ensure responsibilities are met effectively and efficiently

• Maintains excellent communications with PBO staff, Information Services and departments.

• Performs duties in accordance with Penn Medicine and entity values, policies, and procedures

• Other duties as assigned to support the unit, department, entity, and health system organization

Education or Equivalent Experience:

• H.S. Diploma/GED. (Required)

• 2+ years of related experience. (Required)

• Knowledge of computerized physician billing systems, preferably Epic. (Required)

• Bachelor's degree. (Preferred)

• Working knowledge of billing operational procedures related to pro-fee. (Preferred)

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

REQNUMBER: 294269