Studio Advisor

Position Overview BODYROK offers high-intensity, low-impact Pilates workouts that tone, sculpt and redefine your body and mind in just 40 minutes! BODYROK is a rapidly growing company looking for like-minded fitness enthusiasts. At BODYROK we are committed to our mission of helping people—team members and members alike—to become the best version of themselves. We’re looking for committed and dedicated individuals to help grow our business so that we can share the promise of BODYROK with more people. Studio Advisor Responsibilities Deliver the BODYROK Service Promise; contribute to running a clean, friendly, and well-maintained studio, and execute the team member basics of being on time and complying with the dress code. Assist members/guests in person when they are in the studio and over email as inquiries come in. Keep a clean and orderly studio by maintaining bathrooms, changing rooms, towels/laundry, and trash. Initiate tasks and perform duties without direction/micromanagement. Monitor incoming emails and ensure proper check-in procedures are followed. Essential Duties & Responsibilities Member and Guest Check-in Compliance Greet all incoming members and guests Ensure all check-in procedures are followed Thank guests for coming as they exit Sales Create new business internally through member promotions, referrals, and inquiries Promote specials to current and future guests Reach out to existing and potential members via email for sales opportunities Reconcile and report all incoming and outgoing transitions Successfully attain personal sales revenue targets Customer Service & Operations Tour potential members through the studio and connect guests to the facility, equipment, services, and amenities Handle member service issues to include: change of address, electronic funds setup or change, and questions regarding billings and payments Update Supply Request Log and Maintenance Log (depending on the issue) Promote and sell merchandise Keep the front desk area and entryway clutter-free, orderly and clean Perform general cleaning duties to include hourly bathroom rooms and studio checks Follow up with members that have enrolled to ensure we are exceeding expectations Provide the highest level of customer service possible when communicating and interacting with guests Minimum Qualifications High School Diploma or GED required Competitive drive to succeed in commission sales and performance-based culture Excellent customer service skills Knowledge of sales practices and techniques Independent, self-starter with strong organizational skills Basic computer skills Strong communication skills both oral and written Organized and detail-oriented Friendly, warm, compassionate, and welcoming personality Easy to talk to and comfortable around new people Must be available to work either a weekly Saturday or a Sunday shift. Preferred Qualifications 1-2 years of customer service or sales experience preferred 1-2 years MindBody software experience preferred Physical Requirements The employee occasionally sits, walks, kneels, and reaches with hands and arms Ability to lift and/or move up to 25 lbs. Work Environment While performing the duties of this job, regularly exposed to moving mechanical parts The noise level in the studio environment is loud Must be comfortable interacting with people and making them feel welcome Compensation $16.00/hour to start Unlimited commission Benefits 4x/month membership 30% off merchandise Other Information This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. Details: Please provide your studio preference in order (1-5) and your weekly availability. Daytime & Sunday availability is preferred. Immediate Openings Available In Green Hills Tuesday 10am-4pm Thursday 10am-4pm Friday 4:30-10am Sunday 7am-1pm Applicants who cannot work the entirety of the shifts listed above will be deprioritized. Compensation: $16.00 per hour BODYROK offers high-intensity, low-impact workouts that tone, sculpt and redefine your body and mind in just 45 minutes! We are a rapidly growing company looking for fitness enthusiasts who are: organized, problem-solvers, demonstrate excellent interpersonal skills, and have a passion & excitement for our brand. We are seeking enthusiastic, service-oriented, hardworking individuals to work in our fast-paced studios. Let's ROK! #J-18808-Ljbffr BODYROK