Lead Phlebotomist

Lead Phlebotomist

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized.

The Lead Phlebotomist is responsible for coordinating and supporting the daily operations of the phlebotomy department while performing advanced specimen collection services for inpatient, outpatient, emergency, and specialty care populations. This position serves as a clinical resource and role model for phlebotomy staff, ensuring high-quality patient care, regulatory compliance, operational efficiency, and exceptional customer service. Under the direction of laboratory leadership, the Lead Phlebotomist oversees workflow, staffing assignments, training, competency validation, inventory management, and quality initiatives while maintaining proficiency in all phlebotomy functions. The Lead Phlebotomist promotes a culture of safety, accountability, teamwork, and service excellence and assists with implementing departmental policies, procedures, and performance improvement activities.

What you will do in this role:

• Performs venipuncture, capillary puncture, blood culture collection, and other specimen collection procedures according to established laboratory standards and regulatory requirements.
• Ensures accurate patient identification, specimen labeling, documentation, processing, and transport to maintain specimen integrity and testing accuracy.
• Assists laboratory leadership with quality assurance initiatives, regulatory compliance activities, audits, and performance improvement projects.
• Assists in monitoring specimen collection worklists, pending collections, and unreceived specimens to ensure timely resolution.
• Demonstrates exceptional customer service and professionalism in all interactions with patients, families, physicians, nursing staff, and colleagues.
• Serves as a resource for laboratory and clinical staff regarding specimen collection requirements, testing protocols, and laboratory procedures.
• Provides daily leadership and operational guidance to phlebotomy staff while fostering a collaborative and supportive work environment.
• Assists with onboarding, orientation, training, competency validation, and ongoing development of new and existing staff.
• Serves as a preceptor, mentor, and subject matter expert for phlebotomists, students, and other laboratory personnel.
• Promotes accountability, teamwork, professionalism, and service excellence among staff members.
• Supports departmental initiatives designed to improve patient satisfaction, operational efficiency, quality outcomes, and employee engagement.
• Encourages adoption of evidence-based practices and continuous process improvement.
• Maintains competency in all required laboratory and phlebotomy functions.

What qualifications you will need:

• Graduation from accredited phlebotomy program or an Associate's degree in a scientific or health-related field. Preferred
• One to two years of experience as a phlebotomist, certified medical assistant, or EMT. Required
• High School Diploma or GED Required
• Phlebotomy Certification Preferred

HCA Florida North Florida Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

If you find this opportunity compelling, we encourage you to apply for our Lead Phlebotomist opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.