Call Center Quality Analyst I
Ryder Truck Rental
Ryder is hiring a Call Center Quality Coordinator I in Novi, MI. The role audits calls and cases to identify inefficiencies, scores performance, and writes daily audit reports. Strong interpersonal skills are required to clearly communicate trends to leadership. The position requires attention to detail, the ability to manage multiple projects, and collaboration with management to enhance the transaction experience. 2+ years auditing experience preferred. #J-18808-Ljbffr
Vacancy posted 1 day ago
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