Care Advisor

Job Overview Are you passionate about making a meaningful difference in the lives of seniors and individuals with disabilities? BlueDot Cares is a fast-growing private duty home care company, and we are currently seeking a Care Advisor to serve as the inside closing partner for our field Senior Care Advisors. As a Care Advisor, you will play a vital role in providing compassionate, personalized care that promotes independence, dignity, and well-being. This role ensures that every family receives consistent follow-up, guidance, and support throughout the decision‑making process. You will own the full family journey—from first conversation through signed services agreement—across both referral and digital leads. This is a high‑impact, revenue‑generating role , with approximately 30–35% of closes requiring in‑home visits within the Charlotte metro . Responsibilities Sales & Family Guidance Serve as the primary closing resource for referrals generated by our Charlotte field team Own the full family conversation from initial contact through signed agreement Guide families through care decisions with empathy, clarity, and urgency Conduct in‑home assessments when needed to close Lead & Pipeline Management Manage all inbound Meta and Google leads (~90/month) Respond to new digital inquiries within 5‑10 minutes during business hours Maintain detailed notes and stage tracking in Zoho CRM Manage a high‑volume pipeline of 100+ active leads Team Coordination & Reporting Partner closely with field advisors to ensure seamless handoffs Ensure no family falls through the cracks Report weekly on closes, pipeline health, and conversion rates Join us to be part of a dedicated team committed to enhancing lives through compassionate caregiving. This is a unique opportunity to combine sales performance with meaningful, relationship‑driven work —helping families navigate one of life’s most important decisions while building a strong, rewarding career. Qualifications Bachelor’s or Master’s degree in Social Work (BSW/MSW) strongly preferred OR equivalent experience in case management, care coordination, or senior services Proven ability to communicate effectively and empathetically with families in transition Strong CRM discipline and comfort managing a large pipeline (100+ active leads) Self‑directed, organized, and metrics‑driven—can work independently without daily supervision Reliable transportation for in‑home visits within Charlotte metro Compensation Base Salary: $40,000 – $55,000 Performance Bonus: total compensation target $70,000‑80,000 Mileage reimbursement (IRS rate) High‑growth environment with advancement opportunities Direct access to leadership 401(k) Health insurance Paid time off #J-18808-Ljbffr Bluedot Cares, Inc.