Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in December 2010 after previously working in real estate investment trusts. Outside of the office, I’m a proud husband and father of five. I enjoy golfing, fishing, sports, volunteering, and spending time with my family.

Giving back is an important part of my life. I’m involved in disaster relief efforts through my church and enjoy finding opportunities to stay active and make a difference throughout our local community.

Our agency offers paid time off, paid holidays, flexible time, and reimbursement for licensing costs. We also like to add some extra perks to make the office an enjoyable place to be, including a fully stocked refrigerator with drinks and snacks and your birthday off each year.

Our culture is all about working hard while having fun along the way. We’ve created a positive environment where people can enjoy coming to work, support one another, and still stay focused on achieving great results. I’m looking for someone who brings a positive attitude, takes initiative, and has the drive to be a go-getter. Just as importantly, we want someone with genuine empathy who cares about the people they work with and the customers they serve.

ROLE DESCRIPTION:
Scott Robinson - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.