Medical Assistant/ Scribe

Company Overview

Love what you see, see what you love! Our mission is to enhance the quality of life for each patient by providing compassionate and excellent care using the latest advancements in healthcare. We offer a full spectrum of medical and surgical treatments so that all options are available to our patients. Central Florida Eye Specialists takes pride in practicing our core values: Quality, Respect, Compassion, and Excellence. Our amazing leadership team is committed to cultivating and maintaining an employee centric work environment where every employee has a voice and a platform to share their ideas and suggestions, are encouraged and incentivized to broaden their education and training and are invited to participate in the numerous employee activities offered monthly.

Central Florida Eye Specialists is affiliated with EyeSouth Partners' premier network of Ophthalmic Medical Services.

Position Summary

The Medical Assistant - Oculoplastics & Aesthetics provides clinical support to the physician and advanced practice providers within the Oculoplastics and Aesthetics department. This position plays an important role in maintaining efficient patient flow while delivering a high level of patient care and customer service.

The Medical Assistant will assist with both cosmetic services-including Botox, dermal fillers, and IPL treatments-and the medical/surgical side of the practice, including postoperative visits, surgical follow-ups, and returning patients. The ideal candidate is professional, personable, detail-oriented, and comfortable working in a fast-paced specialty environment where both clinical excellence and the patient experience are priorities.

Responsibilities

Cosmetic & Aesthetic Clinic Support

• Prepare patients and treatment rooms for cosmetic and aesthetic procedures.
• Assist the provider during Botox, dermal filler, IPL, and other aesthetic treatments offered by the practice.
• Review and confirm appropriate documentation, consents, and treatment information prior to procedures.
• Obtain and document patient histories, medications, allergies, and relevant clinical information.
• Take standardized before-and-after photographs as directed.
• Prepare necessary supplies and equipment for procedures.
• Maintain appropriate infection-control and room-cleaning standards between patients.
• Provide patients with provider-approved pre- and post-treatment instructions.
• Help create a professional, welcoming, and elevated patient experience throughout the cosmetic visit.
• Assist with maintaining cosmetic product, injectable, and clinical supply inventory and notify leadership when supplies require replenishment.

Oculoplastics & Surgical Clinic Support

• Room and prepare patients for postoperative appointments, surgical returns, follow-up visits, and other Oculoplastics appointments.
• Obtain and accurately document patient history, chief complaint, medications, allergies, and other required clinical information.
• Assist the physician with examinations, minor procedures, postoperative care, and in-office surgical procedures as appropriate.
• Prepare examination and procedure rooms with necessary instruments and supplies.
• Assist with suture removal, dressing changes, wound care, and other clinical tasks within the Medical Assistant's training and scope of practice and under provider direction.
• Provide physician-approved postoperative instructions and reinforce patient education.
• Recognize patient concerns or changes in condition and promptly communicate them to the physician or appropriate clinical team member.
• Assist with prescriptions, pharmacy communication, patient tasks, and clinical documentation as directed.

Clinical Operations & Team Support

• Maintain efficient patient flow throughout the physician's schedule.
• Anticipate physician and patient needs to help keep the clinic running on time.
• Accurately document information in the electronic medical record.
• Ensure examination, treatment, and procedure rooms are appropriately stocked and prepared throughout the day.
• Follow all HIPAA, OSHA, infection-control, and practice policies and procedures.
• Communicate professionally and compassionately with patients, physicians, coworkers, and other departments.
• Work collaboratively with the Oculoplastics team and provide additional clinical support when needed.
• Assist with additional duties as assigned to support the needs of the physician, department, and practice.

Qualifications

• High school diploma or equivalent required.
• Medical Assistant certification preferred.
• Previous Medical Assistant or ophthalmology experience preferred.
• Experience in dermatology, plastic surgery, aesthetics, ophthalmology, or another procedural specialty is a plus.
• Experience assisting with Botox, dermal fillers, IPL, or other cosmetic procedures is preferred but not required for the right candidate.
• Strong clinical documentation and organizational skills.
• Excellent communication and customer-service skills.
• Ability to maintain professionalism and patient confidentiality at all times.
• Ability to multitask and remain organized in a fast-paced clinical environment.
• Comfortable assisting with both cosmetic procedures and postoperative/surgical patient care.
• Must demonstrate reliability, teamwork, attention to detail, and a willingness to learn

Company Benefits

We offer a competitive benefits package to our employees:

• Medical
• Dental
• Vision
• 401k w/ Match
• HSA/FSA
• Telemedicine
• Generous PTO Package

We also offer the following benefits for FREE:

• Employee Discounts and Perks
• Employee Assistance Program
• Group Life/AD&D
• Short Term Disability Insurance
• Long Term Disability Insurance

EyeSouth Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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