Timber Wolf Lake - Guest Group Communications Coordinator

Religious Requirements Employees and volunteers of Young Life must profess a belief in Jesus Christ as their personal Savior and Lord, and subscribe to the statement of faith and the policies required of all Young Life staff. Essential Duties Gather requests for facilities and services, communicating changes and addressing concerns for incoming guest groups; communicate this information to the different departments at the property well in advance of the group's arrival. Share host responsibilities with the guest services team. Develop and maintain all guest services materials that are part of the communication process with guest groups (e.g. Guest Group Planning Packet). Cultivate and maintain a constant open line of communication with Young Life field staff and non-Young Life guest groups in relation to their use of and comments about the property. Understand interdepartmental relations as related to service for the guest group. Possess familiarity with all aspects of the camping operations (e.g. Food Service, Housekeeping, Administration, Maintenance and Guest Services). Serve as the liaison between the property and the various assigned staff who will make use of the facility during the school year (e.g. camp director, program team, etc.). Research, develop and implement specific projects as assigned by the guest services coordinator. Perform other duties as required by immediate supervisor. Required Education A four‑year college degree preferred. Training in hospitality preferred. Required Experience and Skills Organized, detail‑oriented, and customer service oriented, with effective phone skills and clear communication. Familiar with the ministry strategy and mission of Young Life. Strong communication, organization, and administrative abilities. Capable of functioning in a healthy manner where relationships are transient in nature. Conveys warmth, hospitality, and concern for all staff and users of the property. Maintains professional relationships with all camping staff to enhance the flow of camp operations. Responds promptly to urgent and unscheduled needs of guest groups. Other Expectations Young Life is a relational ministry. Staff must convey a sense of Christ‑like hospitality and concern for guests and staff, responding to unexpected needs in a prompt and professional manner. All staff members are expected to represent Young Life positively and professionally within the community and to work with and minister to volunteer high school and college‑age young people who attend our camp. Job Specific Working Conditions In the U.S., the standard base pay range for this role is $37,000–$46,000, depending on relevant education, experience, and location. This range does not apply to locations outside the United States. #J-18808-Ljbffr CPY0001 Young Life Incorporated