Lab Assistant Lead

Laboratory Phlebotomy Coordinator

Organization: PAMF-Palo Alto Medical Foundation ALD

Position Overview:

Organizes and coordinates the overall operation of the clinical laboratory phlebotomy and processing area, including staffing and work assignments of the phlebotomists, laboratory assistants, and interns. Directs, implements and updates policies, procedures and protocols to streamline workflow, improve efficiency, and strengthen blood borne pathogen protection/safety measures. Ensures the timely delivery of accurate phlebotomy procedures and oversees the efficient maintenance and operation of all laboratory equipment. Serves as the liaison between phlebotomy laboratory and staff, physicians, patients, family and other hospital staff. Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care.

Job Description:

These Principal Accountabilities, Requirements and Qualifications are not exhaustive, but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development). Job Description modifications for union represented position are subject to CBA guidelines.

Education:

• HS Diploma: High School or General Education Diploma (GED)

Certification & Licensure:

• CPTI-Certified Phlebotomy Technician I

Typical Experience:

• 4 years recent relevant experience

Skills and Knowledge:

• Demonstrated specialized expertise in standard phlebotomy principles, procedures, views, and equipment related to handling of biological specimens.
• Knowledge of human anatomy, physiology, biology, and medical terminology.
• Possess written and verbal communications skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
• Time management and organizational skills, including the ability to prioritize assignments and work within standardized operating procedures and scientific methods to achieve objectives and meet deadline.
• General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook) and related information systems (laboratory (LIS), electronic health records (EHR), and EPIC.
• Prioritize and delegate assignments based on experience, procedures, policies, and best practices to achieve objectives and meet deadlines.
• Work autonomously, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.
• Identify and analyze data to solve problems that arise with little or no precedent.
• Analyze workflow/processes and propose improvements or solutions that improve the efficiency of the team.
• Ensure the privacy of each patient's protected health information (PHI).
• Build collaborative relationships with peers and other healthcare providers to achieve departmental and corporate objectives.

Job Shift:

Day/Evening

Schedule:

Full Time

Shift Hours:

8

Days of the Week:

Monday - Friday

Weekend Requirements:

Every other Weekend

Benefits:

Yes

Unions:

Yes

Position Status:

Non-Exempt

Weekly Hours:

40

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $38.08 to $53.30 / hour

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate's experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health's comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.