Client-First Account Manager - Honolulu

Location: Honolulu, HI Pay: Up to $56K - DOE Schedule: Monday – Friday | 7:00 AM – 4:00 PM Account Manager for a premier Honolulu-based company. This is a vital role acting as the primary link between external clients and internal service departments to ensure long-term satisfaction and operational excellence. Benefits Medical, dental, vision coverage Paid Time Off Weekly Paychecks Referral Bonuses Why You’ll Love This Role In this position, you aren’t just managing accounts—you are a strategic partner. You will work independently to nurture client relationships, identify service needs, and provide solutions that keep Hawaii’s infrastructure running smoothly. Key Responsibilities Client Advocacy: Act as the first point of contact for proposals, contract renewals, and general inquiries. Problem Solving: Identify short-term and long-term client needs; resolve issues promptly to prevent escalation. Business Growth: Identify upselling and cross-selling opportunities and collaborate with the sales team on business leads. Financial Oversight: Manage work order Purchase Orders (POs) for timely invoicing and run profitability reports for account analysis. Project Facilitation: Generate and deliver proposals for equipment maintenance, repairs, or replacements. Data Management: Keep customer portals accurate and up-to-date while meeting strict KPI expectations. Qualifications Tech-Savvy: Intermediate proficiency in Microsoft Office (Outlook, Word, and Excel) and an openness to learning new technologies. Soft Skills: Ability to work independently, manage changing priorities, and communicate effectively with stakeholders at all levels. Mindset: A self-starter who is accountable, flexible during times of change, and contributes to a positive team environment. Requirements Experience: Minimum of three (3) years of direct experience in customer service, scheduling, and quoting repairs within the construction, installation, or preventive maintenance industries. Licensing: Must have a valid Hawaii Driver License with a clean driving record. How to Apply Email your resume to View email address on click.appcast.io Apply to this posting #J-18808-Ljbffr Express Employment Professionals - Cincinnati East