Endpoint Engineer

Endpoint Engineer Location: Broomfield, CO, USA Responsibilities: Install, configure, and maintain desktop hardware and software, including operating systems, applications, and drivers. Manage endpoint infrastructure across a geographically distributed enterprise. Configure and manage endpoints using enterprise technologies and established IT standards. Perform patch management, software updates, system optimization, and other routine maintenance. Create, manage, and deploy desktop images; package and deploy applications across enterprise endpoints. Deploy and manage Mobile Device Management (MDM) solutions for smartphones and tablets. Troubleshoot desktop hardware, software, operating system, and mobile device issues. Respond to user support requests and provide timely technical assistance to minimize downtime. Collaborate with IT engineering, enterprise applications, support, and other teams to integrate endpoint systems with network infrastructure and enterprise applications. Create and maintain documentation covering desktop configurations, mobile device policies, troubleshooting procedures, and workflows. Assist with hardware refresh cycles, software upgrades, and other desktop and mobile infrastructure projects. Monitor emerging endpoint technologies and industry trends; proactively work with leadership, stakeholders, and end users to improve collaboration, support, and employee experience. Maintain endpoint infrastructure in accordance with IT best practices and the company's information security program. Support enterprise-wide IT strategy and roadmap initiatives. Respond to after-hours IT events or crises when required. Travel to other company sites when necessary. Qualifications: High School Diploma or GED required. At least 5 years of experience in heterogeneous desktop and endpoint administration. At least 5 years of experience with desktop imaging, deployment, and patch management. Experience reconfiguring systems, pruning unnecessary services, and optimizing endpoint performance. Proven experience as an Endpoint Engineer or in a similar position; experience working with enterprise-level and geographically distributed IT environments. Experience with Mobile Device Management (MDM) is preferred. Strong knowledge of desktop hardware, operating systems, software applications, networking, and IT infrastructure. Strong experience with Microsoft Windows 10/11, Office 365, Active Directory, Group Policy, Defender for Endpoint (DfE), and Intune. Experience supporting Mac and/or Linux endpoints at the enterprise level. Strong analytical, problem-solving, and decision-making skills. Excellent communication and interpersonal skills. Strong attention to detail; ability to document procedures and design workflows that improve workplace support. Strong customer service orientation and commitment to employee satisfaction. Proficiency with IT service management (ITSM) frameworks and tools. Ability to work reliably and flexibly in a fast-moving business environment. Preferred: Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field, or equivalent formal training. Microsoft 365 Certified: Endpoint Administrator, ITIL, CompTIA A+, or similar certifications. Extensive knowledge of Microsoft Intune and Defender for Endpoint. Experience implementing Microsoft Intune from the ground up. Experience with JAMF. Experience with ManageEngine Endpoint Central; experience with virtual desktop infrastructure (VDI), including VMware Horizon, Citrix Virtual Apps, Azure Virtual Desktop, or similar technologies. Knowledge of endpoint security solutions and best practices. Knowledge of scripting languages such as PowerShell for automation and improving task efficiency. Extensive knowledge of enterprise IT systems, services, hardware, peripherals, endpoint technologies, standards, and procedures. Experience working with Mobile Device Management solutions. Benefits and Compensation: Salary range of $116,000 - $145,000 per year. Employer-subsidized health, dental, and vision insurance. 401(k) matching. Student loan repayment benefit. Equity opportunities. Retirement savings plan. 12 paid holidays. Generous vacation and sick leave. Paid parental leave. Employee discounts. Flexible work schedule. The position is primarily on-site, with the possibility of working remotely up to 2 days per week, subject to approval. Other Information: This position is based in Broomfield, Colorado and is primarily on-site. The successful candidate will work as part of Quantinuum's global IT organization supporting scientific teams involved in quantum software, applications, and hardware development. Previous experience in a similar role within a high-performing team is preferred. The role requires a collaborative, problem-solving mindset and a strong focus on end-user expectations. After-hours support may be required for events or crises. Quantum Jobs USA