District Director (22165)

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Position Purpose

To meet or exceed the expectations of our clients, each and every time we are of service to them. To respond quickly and proactively to challenges, in order to facilitate a quick and positive solution. To unselfishly perform any job related task with a positive attitude and a high degree of accuracy. To help fellow team members in your department as well as other departments when they may need it. To build strong working relationships with our present client base.

Description

Position Purpose

To meet or exceed the expectations of our clients, each and every time we are of service to them. To respond quickly and proactively to challenges, in order to facilitate a quick and positive solution. To unselfishly perform any job related task with a positive attitude and a high degree of accuracy. To help fellow team members in your department as well as other departments when they may need it. To build strong working relationships with our present client base.

General Tasks

• Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.
• Oversee District Managers and Domestic Operations Directors in formulating standardized SOPs for customers.
• Collaborate with other departments to integrate logistics with business systems or processes, such as customer sales, order management, accounting, or shipping.
• Maintain metrics, reports, process documentation, customer service logs, or training or safety records.
• Supervise the work of logistics specialists, planners, or schedulers.
• Direct inbound or outbound logistics operations, such as transportation or warehouse activities, safety performance, or logistics quality management.
• Direct or coordinate comprehensive logistical or reverse logistical functions for product life cycles, including acquisition, distribution, internal allocation, delivery, recycling, reuse, or final disposal of resources.
• Responsible for Vendor and Carrier Management including but not limited to contract and rate negotiation for domestic carriers and suppliers.
• Negotiate with suppliers or customers to improve supply chain efficiency or sustainability.
• Direct distribution center operation to ensure achievement of cost, productivity, accuracy, or timeliness objectives.
• Negotiate transportation rates or services.
• Manage RFQ Process including Zone Tariffs for all service levels.
• Analyze financial impact of logistics changes, such as routing, shipping modes, and carriers.
• Recommend transportation modes, routing, equipment, or frequency.
• Monitor import/export processes for compliance.
• Participate in carrier management processes.
• Develop risk management programs for supply continuity.
• Implement improvements to logistics systems or processes.
• Manage material flow systems to meet production needs.
• Analyze logistics for cost-effectiveness.
• Create policies or procedures for logistics activities.
• Communicate freight info to improve transportation efficiency.
• Establish or monitor performance measurement systems.
• Implement customer-specific requirements.
• Ensure carrier compliance with policies.
• Train shipping personnel on global logistics strategies.
• Review transportation reports for efficiency and environmental impact.
• Perform other freight management and transportation assignments as entrusted by the executive team.

Sales Tasks

• Enhance customer setup process.
• Oversee onboarding for national accounts with SOPs.
• Resolve customer complaints.
• Oversee sales representatives and staff.
• Work with HR on staffing, training, and performance programs.
• Assist in devising solutions for client needs.
• Determine competitive pricing schedules.
• Review records to project sales and profitability.
• Monitor customer preferences for sales focus.
• Prepare budgets and approve expenditures.
• Plan advertising and gather customer info.

Qualifications

Experience & Education

7-10 years experience in a 3PL/Freight Forwarding company, with industry-related degree or certification.

Knowledge

• Transportation principles and methods.
• Customer service principles.
• Business and management principles.
• Production and distribution techniques.
• Safety and security policies.
• Personnel management principles.
• Computer and electronics knowledge.
• Training and education principles.
• Mathematics and financial principles.

Skills

• Active listening, management, communication, critical thinking, time management, problem solving, coordination, judgment, and monitoring.

Abilities

• Listening, speaking, problem recognition, reading comprehension, reasoning, vision, speech clarity, and written expression.

Tools & Technology

• Computers, telephones, ERP, MRP, CRM, logistics software, spreadsheets, MS Office.

Additional Info

• Seniority level: Director
• Employment type: Full-time
• Job function: Other
• Industries: Transportation, Logistics, Supply Chain

Note: The job appears to be active as there is no indication it is expired.