Digital Product Owner

Job Title: Digital Product Owner



Duration (Contract): 12 Months



Client Location: Austin or Westlake, TX

Location Preference: Onsite

Job Description:

As a Digital Product Owner, you will support the development of content creation and delivery of digital messaging platform capabilities. You will be partnering with cross-enterprise platforms to understand their messaging needs including client and firm impact and then prioritize those needs and build out a messaging strategy. You will execute the delivery of messaging that aligns with the overall vision, strategy and roadmap of Digital Messaging. You will also support a product roadmap and work alongside the team of product owners who will continually evolve how we communicate with our clients and how we re measuring our success.

Responsibilities:

• Strategy - Envision the future and build the near-term roadmap for the Digital Messaging channel and adoption

• Execution Support all aspects required to bring new multi-channel digital messages to clients, including the gathering of requirements, creation, development and implementation of the solutions

• Client service Serve clients with compelling capabilities that improve client outcomes

• Partnership Collaborate with a cross-enterprise team of partners to understand the messaging needs and how our product can deliver value to our clients

• You will work closely with the leadership team to understand needs and deliver on the vision and goals for our client's digital messaging needs

• Multi-task in a fast-paced, deadline-driven environment organizing activities with team members to achieve success

• Define and prioritize the product backlog to deliver on business vision and priorities; ensuring the team knows with accurate detail what they are expected to build

• Ensure customer-driven design across user pain points, market needs, and usability test results

• Execute the development process with technical teams, internal partners and external vendors from beginning to end including writing business requirements / use cases / user stories, working with legal / compliance, conducting user acceptance testing and communicating project status to project team.

• Resolve problems and partner with peers, technical teams and our internal clients to provide solutions and timely resolution.

• Support sprint and release plans together with Scrum Master

• Participate in retrospectives to continually improve team processes

• You will champion Agile methodologies, participating in the product owners role in daily stand-up meetings, sprint planning sessions, backlog prioritization, user story preparation and demos.

• You will work cross-functionally with technical, product, design, business, and compliance counterparts to define product release requirements and investigate production issues as they arise.

• You will work to create the awareness and engagement plan for your capabilities and provide relevant and concise updates to management teams

• You will serve as a channel/utility subject matter authority and evangelist to partners

• You will think horizontally to deliver an exceptional experience for our clients across our channel

Required Skills, Experiences, Education and Competencies:

• Data Analytics experience with a strong ability to turn data into insights.

• Strategic problem solver with the ability to formulate compelling vision and strategy and translate that to measurable roadmaps and results

• Strong knowledge base and experience developing or leading digital platforms, coupled with knowledge of the underlying technology, both current and emerging

• Ability to influence and build strong relationships across multiple levels of the organization

• Highly developed communication and presentations skills with a superior ability to effectively communicate and present complex concepts and issues to leadership teams

• Understanding of Sales Force Market Cloud

• Skilled at working cross-functionally with technology, service, marketing and product teams to lead the entire lifecycle of a digital platform

• Prior experience as an Agile Product Owner or leading scrum teams is preferred, with a deep understanding of agile

• Curiosity, a can-do attitude and the ability to learn quickly and thrive in a complex, dynamic environment

• Self-starter with outstanding organizational skills and ability to track multiple project deliverables with minimal direction

• Confidence communicating and tailoring messaging to a variety of audiences, including senior leadership

• Ability to identify and manage risk: such as performance risk and ability to create mitigation plans and risk controls

• Enjoy being a leader with vision who naturally challenges the status quo

• Good understanding and/or experience with financial services regulations is a plus

• Bachelor s degree required (MBA preferred)

• 4+ years digital product owner experience

The hourly range for roles of this nature are $50.00 to $80.00/hr. Rates are heavily dependent on skills, experience, location, and industry.

cyberThink is an Equal Opportunity Employer.