Lead Cashier

Overview Ulta Beauty is seeking a Lead Cashier (LC) to ensure efficient guest transactions and maintain exemplary cashwrap standards, including cleanliness and overall aesthetics. The LC plays a key role in training new cashiers, leading cross‑training efforts, and driving loyalty results. The position supports the leadership team with register open/close functions, associate exit inspections, and cashier chats, while promoting an exceptional guest experience and upholding Ulta’s values. General Summary & Scope The Lead Cashier is responsible for: Driving store retail and service sales, omni‑channel, guest loyalty, and reducing retail shrink. Providing guest‑friendly service, including greetings, personalizing interactions, recommending products or services, and handling sales, refunds, and exchanges courteously. Partnering with associates to perform makeup applications, skincare analysis, and product demonstrations. Booking appointments and supporting in‑store events to enhance the guest experience while meeting sales goals. Maintaining cashwrap displays, supplies, and impulse fixtures to ensure readiness. Ensuring prompt attendance and adherence to all policies and procedures. Principal Duties & Responsibilities Performance Meet or exceed store goals for retail and service sales, omni‑channel, guest loyalty, and retail shrink. Enhance each guest’s experience by creating a welcoming environment and recommending Ulta products. Handle sales, refunds, and exchanges with professionalism. Collaborate with associates on makeup applications, skincare analysis, and product demos to drive sales. Book appointments and support events that deliver an unparalleled guest experience. Oversee replenishment and maintenance of all cashwrap displays and impulse fixtures. Maintain regular attendance. People Create an inclusive environment supporting teammates, peers, and guests. Assist leadership with cashier chats and associate exit inspections. Stay informed on industry trends, products, and services to better serve guests. Promote the loyalty program and app to guests, leading associates, and fostering excitement. Train new cashiers and cross‑train other associates. Lead by example, engaging and influencing peers for peak productivity. Enforce cashier accountability for a personalized Ulta experience and adherence to system prompts. Participate in ongoing training including brand and category education. Collaborate with managers and associates to grow the business. Process Adhere to Ulta policies, procedures, and standards. Maintain dress code compliance. Complete all guest and associate transactions, ensuring proper cash and media control. Execute open and close register functions as directed. Maintain store cleanliness across cashwrap, sales floor, restrooms, backroom, and break area. Protect assets by meeting workplace safety, inventory control, and loss prevention standards. Perform other operational tasks as directed. Job Qualifications Education High school diploma preferred. Experience 2+ years of relevant work experience or equivalent education and experience (preferred). Proven ability to delegate, multi‑task, and solve problems. Strong guest service and selling competency. Experience addressing guest concerns promptly and professionally. Demonstrated success in exceeding sales goals and training new hires. Skills Basic technology proficiency (Point of Sale, Apple devices). Excellent written and verbal communication. Strong collaboration and interpersonal skills. Ability to work independently and as part of a team. Customer relationship building. Ability to work under pressure with good judgment and adaptability. Special Position Requirements Work a flexible schedule including days, evenings, weekends, and holidays. Must be 18 years of age; minor cannot hold this role. Working Conditions Continuous mobility, including twisting, bending, pulling, pushing, crouching, stooping, and reaching. Frequent lifting or moving up to 25 lbs. Continuous coordination and manipulation of objects. If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job. Pay and Benefits Pay range: $17.50 – $26.00 per hour, based on qualifications, experience, shift, and location. Eligible associates may receive overtime pay as required by law. Full‑time associates are eligible for paid time off, health, dental, vision, life, and disability benefits; part‑time associates are eligible for dental, vision, life, and disability benefits. EEO Statement Ulta Beauty is an Equal Opportunity employer. We do not discriminate based on race, color, religion, creed, sex, gender identity, national origin, age, disability, ancestry, marital status, military or veteran status, reproductive health decisions, familial status, refugee status, citizenship status, sexual orientation, or genetic information. For more details, see our EEO policy page. #J-18808-Ljbffr Ulta Beauty