Support Specialist
AmeriLux Family of Companies
Key Responsibilities Answer inbound driver calls and help resolve issues on the road: delays, breakdowns, routing questions, delivery problems Process and file driver paperwork: logs, bills of lading, proof of delivery, DVIRs, and trip documents Track loads in progress and flag anything running behind Escalate safety, accident, or compliance issues to the right on-call contact Hand off open items to the day team with a clear shift summary Requirements Availability to work overnight shifts Comfort handling phone calls and staying calm under pressure Strong attention to detail with paperwork and data entry Basic computer skills Benefits The AmeriLux benefits package includes a nationally award winning zero-dollar deductible healthcare plan created to ensure peace of mind and comprehensive care for all A-Team family members. Our onsite healthcare clinic, free to all team members, provides convenient access to high-quality medical care with a personalized touch from physicians who take the time to get to know you. In addition, we offer comprehensive dental and vision insurance, as well as disability and life insurance to ensure you and your family are protected. Our benefit plan includes a 401(k) match, employee assistance program, paid time off, and flex spending account access. #J-18808-Ljbffr
Vacancy posted 2 days ago
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