Counter Sales Associate

Counter Sales AssociateQXO is a leading distributor and installer of building products serving an $800 billion market. The company's mission is to modernize the building products industry through advanced technology and a best-in-class customer experience. QXO is North America's largest distributor and installer of insulation, the second-largest distributor of roofing products, the second-largest publicly traded distributor of lumber and building materials, and the largest distributor of waterproofing products. The company is targeting $50 billion in annual revenue within the decade through accretive acquisitions and organic growth.The Counter Sales Associate is responsible for delivering excellent customer service while supporting daily sales operations at the branch. This role serves as a key point of contact for customers, assisting with product selection, order entry, and transactions. The ideal candidate is customer-focused, detail-oriented, and comfortable working in a fast-paced, team-driven environment.Greet and assist customers in a professional and timely mannerHelp customers select products, answer questions, and provide solutions based on their needsProcess sales transactions, returns, and payments accuratelySupport order entry, pricing, and product availability inquiriesMaintain knowledge of products, pricing, and promotionsAssist with special orders and customer requestsCommunicate product availability and lead times clearlyReceive, stock, and replenish merchandise as neededMaintain accurate inventory levels and report discrepanciesAssist with merchandising, signage, and organization of sales areasHelp ensure the sales floor and counter areas are clean and organizedWork closely with yard, warehouse, and delivery teams to ensure accurate order fulfillmentCommunicate customer needs, feedback, and issues to managementSupport a team-oriented environment focused on service and efficiencyFollow all company policies, procedures, and safety standardsMaintain accuracy in transactions and adhere to loss prevention practicesPerform additional duties as assignedWhat you'll bring:Strong customer service and communication skillsAbility to multitask and work in a fast-paced environmentBasic computer skills and ability to learn POS and inventory systemsStrong attention to detail and organizational skillsTeam-oriented mindset with a positive attitudeExperience in retail, counter sales, or customer service rolesFamiliarity with building materials or construction productsExperience with POS systems or order entryAbility to stand, walk, and assist customers throughout the shiftAbility to lift and move materials (up to 50–60 lbs as needed)Ability to perform work in a retail/store and warehouse environmentComfortability with exposure to varying temperatures and materialsAbility to work extended hours, including weekends, if required based on business needsWhat you'll earn:Health Care BenefitsPaid Time OffBenefits for union-represented roles are determined by the applicable collective bargaining agreement and may differ from standard company benefits.QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status.