Assisted Outpatient Treatment (AOT) Coordinator

Pathways complies with all applicable federal, state, and local laws and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ancestry, age, disability, pregnancy status, victim status, marital status, member of the armed services or covered veteran status, or any other status that is protected by applicable federal, state, and/or local laws. This policy includes, but is not limited to: recruitment, employment, promotion, demotion, transfer, termination, compensation, benefits, layoffs, training, and social and recreational programs.

Salary: Commensurate with experience

Position Summary

The AOT Coordinator provides case management services to assigned consumers and ensures adherence to all Pathways policies and procedures. This role focuses on in-reach , offering engagement, education, and support to adults with Serious Mental Illness (SMI) who reside in personal care homes, facilities, institutions, or who are experiencing homelessness. The AOT Coordinator plays a critical role in connecting individuals to community-based mental health services, housing options, and court-ordered treatment supports.

Education

• Dependent upon applicant qualifications and experience

Certification / License Requirements

• Position may be filled by a Peer Support Specialist (PSS) or Targeted Case Manager (TCM)

Duties & Responsibilities

• Provide case management services to assigned consumers

• Conduct in-reach to engage adults with SMI in facilities, institutions, and community settings

• Educate consumers on available mental health services and housing options

• Support compliance with Assisted Outpatient Treatment (AOT) requirements

• Collaborate with courts, providers, and community partners as appropriate

• Maintain accurate, timely documentation in AVATAR and other required systems

• Meet quality standards, productivity expectations, and reporting deadlines

• Adhere to all Pathways policies, procedures, and regulatory requirements

Special Experience / Qualifications

• Experience working with individuals diagnosed with Serious Mental Illness (SMI)

• Knowledge of, or willingness to learn, the judicial system as it relates to AOT

• Strong communication and interpersonal skills

• Ability to meet deadlines and quality assurance standards

• Proficiency with computers, electronic documentation, and electronic devices

• Experience in a Behavioral Health setting preferred