Medical Assistant

Medical Assistant

At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us.

Location: Akron-Canton (assist at nearby Eton Chagrin and Strongsville clinics as needed)

As a Medical Assistant, you will play a vital role in ensuring our patients feel supported and cared for from their very first visit through every step of their journey.

What You'll Do as a Medical Assistant:

• Greet, room, and take vitals of patients.
• Ensure clinic patient appointments run in a timely manner, communicating with Physicians and APPs for necessary information before they see patients.
• Sanitize exam rooms after each patient
• Sanitize equipment used in clinics including instruments, scopes, and specialty procedure equipment.
• Record into the patient's EHR encounter as necessary per visit
• Support clinical procedures as delegated by the supervising physician, including patient preparation, procedure scheduling, assisting during procedures, and reviewing discharge instructions.
• Rotate/stock pharmaceutical closet; dispose of expired medications
• Maintain inventory of medical supplies and non-sample pharmaceuticals
• Order medical supplies and pharmaceuticals as needed, per established protocol
• Crosstrain in Patient Service Representative duties
• Identify, propose and implement continual improvements to drive process efficiency, scalability and innovation within the scope of your work that enhances our ability to achieve the ADVENT vision.
• Support the overall success of the organization and perform other related duties as requested by leadership.
• Plan and adapt with business growth and strategy, cross-training where necessary to accommodate different situations and locations.
• Follow all legal and compliance requirements, including HIPAA guidelines to maintain patient privacy.

What You Bring:

• Medical Assistant experience preferred, such as CMA (AAMA), Registered Medical Assistant (RMA), or Certified Clinical Medical Assistant (CCMA) or two years of working experience.
• Procedure assisting experience preferred but not required
• Excellent time management skills, including ability to work autonomously and with minimal direction.
• Strong customer service orientation with excellent communication skills, including phone, verbal, written, and active listening, with the ability to build rapport with patients
• Ability to solve problems with the focus on patient experience to make critical decisions
• Experience working with performance-based goals or metrics
• Solid data entry and technology skills including Outlook, Word, Excel, EHR
• Tech-savvy with experience in Microsoft Office and Electronic Health Records
• High attention to detail and accuracy
• A problem-solver who thrives in a fast-paced environment
• A positive, team-oriented attitude and strong work ethic
• Must be willing to assist and train at various clinics within the market as needed.
• Valid driver license

Why Choose ADVENT:

• 16+ days PTO (prorated first year) + paid holidays
• Health, dental, and vision coverage with employer-paid HRA
• 401k match & life insurance
• Regular business hours - no nights or weekends
• A culture that values solutions and encourages growth
• Convenient Monday-Friday schedule, Enjoy weekends and evenings for yourself!
• This is a full-time 32-40 hr/week flex position - No weekends

Primary Schedule:

• Monday & Tuesday: 8am-5:30pm
• Wednesday & Thursday: 8am-4:30pm
• Friday: 8am-2:30pm