Appeals Specialist

Job Description MDS is a proven, trusted and innovative leader in revenue cycle management. For over 30 years, MDS has successfully partnered with multiple hospitals and respected health systems across the nation. Medical Data Systems Inc. is seeking a professional, self-sufficient, highly motivated dependable person to work in our patient billing department. We help ensure patients’ accounts are resolved quickly and accurately before they move to primary collections. What You’ll Do Call patients and insurance carriers to resolve account balances, co-pays, deductibles, and claims issues. Perform self-pay collections and insurance follow-up for hospital and physician accounts. Achieve individual monthly goals to unlock bonus opportunities each month. Accurately document account activity in healthcare systems (EPIC, MediTech, Paragon, McKesson, etc.). Provide outstanding customer service while meeting individual and team performance goals. Ensure compliance with HIPAA, FDCPA, and FCRA regulations. What We’re Looking For Confidently asks patients to pay their outstanding balance and negotiates payment arrangements. Works 40 hours per week on a consistent basis. Attendance is very important. Goal-oriented and financially motivated. Customer service or call center experience; healthcare collections or hospital/physician office experience preferred. Strong communication, problem-solving, and computer skills. Self-motivated, goal-oriented, and detail-focused. Why Work With Us Supportive, team-oriented environment. Hands-on experience in medical collections and revenue cycle management. Opportunities for career growth within the company. #J-18808-Ljbffr