Operations Coordinator (General Student Support Services Specialist II)

Description of Job Duty:

The Operations Coordinator for the Roaden University Center & Student Engagement provides comprehensive fiscal, administrative, and operational support for the Center for Student Engagement and the Roaden University Center. This position is responsible for managing departmental budgets and financial transactions, coordinating space reservations, supporting daily operations, and overseeing student employee processes. The coordinator exercises sound judgment and problem-solving to ensure efficient operations, accurate financial management, and adherence to Tennessee Tech policies and procedures.

Tennessee Tech is an Equal Opportunity/Affirmative Action employer.

Responsibilities

Essential Functions:

• Serve as the building coordinator for the Roaden University Center (RUC), overseeing daily facility operations and serving as the primary liaison with Facilities and Business Services, Information Technology, custodial services, campus partners, contractors, and vendors.
• Manage and reconcile departmental budgets, student fee accounts, and designated funds; prepare financial reports; assist with budget planning and forecasting; and make recommendations regarding resource allocation.
• Process and oversee financial transactions including purchase requisitions, invoices, contracts, interdepartmental transfers, budget revisions, travel authorizations, reimbursements, and ProCard reconciliation in accordance with university policies and procedures.
• Coordinate maintenance requests, equipment repairs, furniture replacement, renovation projects, and facility improvement initiatives for the Roaden University Center, including management and tracking of associated budgets and expenditures.
• Identify, recommend, and implement operational improvements, facility enhancements, and innovative services that strengthen the Roaden University Center's role as a hub for student engagement, leadership development, and community building.
• Coordinate reservations and scheduling for the Roaden University Center and designated outdoor spaces; serve as a resource regarding facility usage, event logistics, scheduling procedures, and applicable policies.
• Collaborate with students, faculty, staff, and external partners to support event planning and facility utilization.

Physical Demands:

Those typical of an office environment.

Work Hours:

Typical hours are Monday-Friday, 8:00 a.m. - 4:30 p.m. Nights and weekends are infrequent.

Special Instructions:

Applicants are required to electronically upload a cover letter, resume, and complete contact information for three references. References will be contacted at a later date. Submission of materials is the applicant's responsibility. Applications without all required materials are incomplete and will not be considered.

Salary:

Level P2, Grade 8.

Benefits Information:

The University offers a competitive benefits package. Benefits include the accumulation of two vacation days per month, one sick leave day per month, and thirteen (13) University holidays. Other benefits include medical and life insurance (shared cost with the university), retirement, optional 401k, and educational benefits.

Qualifications

Minimum Qualifications:

• Bachelor’s degree from an accredited institution in Business Administration, Accounting, Finance, Public Administration, Higher Education Administration, Student Affairs Administration, or a related field
• Two years of progressively responsible experience in business operations, budget management, facility operations, administrative coordination, or a related area
• Experience in bookkeeping, financial recordkeeping, or administrative support
• Demonstrated ability to manage budgets, reconcile accounts, and process financial transactions
• Strong organizational, problem-solving, and communication skills
• Proficiency in Microsoft Office applications (Excel, Word, Outlook)
• Ability to interpret and apply policies, procedures, and financial guidelines

Preferred Qualifications:

• Master's degree in Business Administration, Higher Education Administration, Student Affairs Administration, Public Administration, or a related field
• More than two years of progressively responsible experience in business operations, budget management, facility operations, administrative coordination, or a related area
• Experience in higher education or a student services environment
• Familiarity with Ellucian Banner/Talon systems, TalonBud, and/or Talon Expense
• Experience with ProCard reconciliation and institutional purchasing processes
• Experience supervising student employees
• Knowledge of event scheduling systems and campus space reservation processes