Field Service Technician

Penn Power Systems is seeking a qualified power generation field service technician who is capable of working independently or in teams on power generation equipment in the 300kw to 4.0 MW range. Requirements include having a blend of mechanical and electrical capabilities.

Requirements

Essential Job Duties and Responsibilities, include the following, other duties may be assigned.

• Scheduled maintenance and repairs of back-up power generation equipment
• Mechanical and electrical troubleshooting of controls, switch gear and accessories such as batteries, battery chargers, heaters, motor and pumps. Electrical troubleshooting and problem solving requires strong AC/DC power skills
• Troubleshoot and repair electrical contractors, motors, relays, contact, generator components and controls.
• Good oral, written, and inter-personal skills
• Capable of learning, working independently, exhibiting common sense and good judgment, and fostering a safe working environment.

EDUCATION and/or EXPERIENCE:

• Minimum of 5 years’ work experience in power generation service, industrial mechanical-electrical troubleshooting and repairs. 
• Be computer literate
• Good oral, written and inter-personal skills
• Be capable of learning, working independently, exhibiting common sense and good judgment
• Value safety
• Ability to read and interpret schematics
• Good Driving record
• Good disciplinary record (no disciplines issued with the prior 12 months)

Must be able to:

• Provide intensity and commitment in daily activities
• Have ability to work towards a personal "Best in Class" standard
• Have ability to execute decisions with speed and conviction
• Keep well organized files and provide accessibility to others inside and outside of the department
• Demonstrate total commitment to outstanding customer service, developing a loyal customer base
• Work under pressure, meet deadlines and be flexible in working on multiple tasks simultaneously

Accountabilities:

• Be capable of learning, working independently, exhibiting common sense and good judgment and value safety.
• Provide service and customer support during field visits or dispatches
• Manage all on site installation, repair, maintenance and test tasks
• Diagnose errors or technical problems and determine proper solutions
• Produce timely and detailed service and expense reports
• Operate vehicle in a safely manner and use field automated systems
• Comprehend customer requirements and make appropriate recommendations
• Build positive relationships with customers