Pharmacy Transition of Care Coordinator

Career Opportunity At Lehigh Valley Health Network

Imagine a career at one of the nation's most advanced health networks. Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.

LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.

Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.

Job Description

Summary: Responsible for supporting the pharmaceutical needs of patients during the transition period from hospital setting through discharge to home. Ensures continuity of care by facilitating communication between health care providers, patients, and pharmacists, with the goal of optimizing medication management in reducing hospital readmissions and additional quality improvement metrics. Uses pharmacy systems to obtain patient and drug information to process prescriptions. Assists pharmacists in performing technical duties related to the distribution of drugs to patients. Develops strong relationships with colleagues and patients.

Job Duties:

• Assist in promoting a safe and effective patient discharge plan related to patient medications.
• Assures all medications are properly labeled, verified by a pharmacist, and dispensed in a timely manner.
• Document all transition-related activities in patient record.
• Fills medication orders accurately and efficiently.
• Coordinate the delivery of medications to the bedside.
• Assists pharmacists in preparing and dispensing prescription orders and coordinating post-discharge follow-up care.
• Prioritizes workload, maintains organization, and coordinates activities with other healthcare professionals.
• Collaborate with healthcare providers to resolve medication order discrepancies.
• Communicate patient medication related questions or concerns to the pharmacist.
• Support efforts to reduce hospital readmissions by ensuring proper medication adherence.
• Assist in enrolling patients in pharmacy software system.
• Assist in reviewing coverage and affordability with patients and identifying payment options.

Minimum Qualifications:

• High School Diploma/GED
• 2 years pharmacy experience.
• Able to work in a fast-paced environment.
• Good math skills needed for counting, measuring, and weighing medications.
• Basic computer skills.
• Strong communication and organizational skills.
• Ability to work collaboratively with interdisciplinary healthcare team.
• Strong time management, prioritization, and adaptability skills.
• Understanding of prescription insurance coverage.
• CPhT - Certified Pharmacy Technician - Pharmacy Technician Certification Board Upon Hire and
• RPT - Registered Pharmacy Technician - State of Pennsylvania Upon Hire

Preferred Qualifications:

• 3 years pharmacy experience.
• Knowledge and ability to use any technology, equipment, or computers necessary for preparation and distribution of medications.
• Knowledge of brand name/generic medications.
• Knowledge and understanding of pharmaceutical and medical terminology, as well as pharmaceutical calculations.
• BLS - Basic Life Support AHA - American Heart Association Upon Hire

Additional Qualifications Physical Demands: Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.