Cocktail Attendant - Busser
Auberge Resorts
Cocktail Attendant
Bowie House, Auberge Collection is an imaginative and bold new urban retreat that draws visitors to a place whose history is built on tales of frontier valor and adventure. An exciting gathering space for locals and visitors alike, the four-story, 106-room boutique hotel features 88 rooms and 18 suites, including a 2,250 square foot signature suite. Luxurious spaces weave together details from Western culture and style like boot jacks and hat racks with contemporary furnishings, lighting and artwork creating feelings of welcome and warmth. A social hub for locals and visitors, Bowie House offers numerous spaces for visitors to enjoy the conviviality and camaraderie that have distinguished the location for so many years. Visitors can sip cocktails in the library lounge, visit the signature restaurant with views of the enchanting outdoor terraces or relax in cabanas on the second story outdoor infinity pool overlooking a peaceful garden oasis.
As a Cocktail Attendant, you will be responsible for serving the needs of the business, our guests, and our colleagues by assisting the lounge servers, retrieving alcoholic/non-alcoholic beverages and food orders from guest's tables according to hotel specifications, courteously and efficiently.
- Maintain complete knowledge of all menu items, prices, preparation method/time, ingredients and quality standards of taste, appearance, texture, serving temperature, portion size, garnish and method of presentation
- Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons, and drunk driving
- Understand and anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and at whatever time of day
- Maintain positive guest relations at all times
- Handle guest complaints following procedures and ensuring guest satisfaction
Qualifications
- One year experience in the foodservice/hospitality industry as a Bartender preferred.
- Good knowledge of spirits, beer, and wine and experience at a luxury hospitality property preferred.
- Must be of minimum 18 years of age.
- Superior professional appearance and manner, good character to work in a fast-paced team.
- Ability to work a flexible schedule, including weekends and holidays, according to department needs.
- Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position.
- Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding
- Ability to lift up to 30 lbs
- Ability to maneuver in a restaurant setting
Bowie House LLC is an Equal Opportunity Employer, M/F/D/V. Bowie House LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Bowie House LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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