Lead Guest Services Team Member
$12.6 - $17.85 per hourPilot Company
Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply. Job Description The purpose of this job is to process merchandise and fuel transactions. Essential Functions include:
- Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions
- Complete end-of-shift reports and close out procedures
- Follow company and local guidelines with regards to the sale of any restricted merchandise items (i.e., alcohol, tobacco)
- Maintain an organized and clean work area
- Use suggested selling methods to promote and sell products
- Ensure quality service is delivered to every guest
- Handle guest complaints and issues by following company processes and guidelines; resolve team member conflict; and communicate issues to management
- Determine break schedules and team member placement during shift
- Assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making coffee, etc.
- Model behaviors that support the company's common purpose; ensure guests and team members are supported at the highest level
- Ensure all activities are in compliance with rules, regulations, policies, and procedures
- Complete other duties as assigned
- Fuel Discount
- Nation-wide Medical Plan/Dental/Vision
- 401(k)
- Flexible Spending Accounts
- Adoption Assistance
- Tuition Reimbursement
- Flexible Schedule
- Weekly Pay
Vacancy posted 18 hours ago
Similar jobs that could be interesting for youBased on the Lead Guest Services Team Member in Cedar Rapids, IA vacancy
$10 per hour
...Noodles & Company , our mission is to nourish and inspire every team member, guest, and community we serve. We are hiring Team Members to join our front-of-house crew as cashiers, servers, and guest service team members who welcome guests, take orders, and help...SuggestedFull timePart timeLocal areaFlexible hoursShift workNoodles & Company
Cedar Rapids, IA5 days ago- ...Cedar Rapids is seeking a Club Manager to oversee gym operations and ensure a positive member experience. This full-time position involves managing staff, handling customer service issues, and maintaining a great environment for club members. Ideal candidates will have...SuggestedFull timeFlexible hours
ComForCare Home Care (Raleigh, NC)
Cedar Rapids, IA4 days ago - GameStop in Cedar Rapids, Iowa, is looking for an Assistant Store Manager to support store operations and ensure top-tier guest service. This role requires at least 18 years of age and a high school diploma, with preferred experience in retail management and knowledge of...Suggested
$14 - $18 per hour
McDonald’s is seeking Crew Team Members to assist with daily restaurant operations including customer service, food preparation, and maintaining restaurant cleanliness. Crew Members may work in the front counter, drive-thru, or kitchen depending on shift needs. Responsibilities...SuggestedHourly payFull timePart timeFlexible hoursShift workNight shiftMcDonald's
Cedar Rapids, IA4 days ago- ...for fulltime position as lead cook. Fast paced fun... ...take to be part of a great team, we would like you to... ...laptop** ~ Immediate Family Members are also eligible ~ Competitive Pay with Service Award Incentive ~ Get... ...mission of providing guests with personalized...SuggestedDaily paidFull timeImmediate startFlexible hours
- About the Role As a Sonic Drive-In Team Member, you'll be a vital part of our team, providing exceptional customer service and ensuring that our guests receive delicious food and drinks. You'll work in a fast-paced environment, handling various tasks from taking orders...Flexible hours
Sonic
Cedar Rapids, IA3 days ago - ...Mission Critical Interior Solutions, Inc. seeks a Superintendent to lead on-site construction activities for data center projects, ensuring safety, quality and schedule adherence. You will direct the BIU, coordinate subcontractors, and report readiness to leadership....Full timeFor subcontractor
MCIS
Cedar Rapids, IA4 days ago - ...Opportunity for advancement ~ Paid time off Make a Difference. Lead a Team. Support Independence. Are you passionate about helping... ...the daily operation of the home, mentor DSP staff, and ensure services are delivered in a safe, organized, and person-centered way....Full timeShift workWeekend workDay shift
FAST-TRANS SUPPORTED COMMUNITY LIVI
Cedar Rapids, IA18 days ago - ...-South, IA Deliver friendly customer service, help customers shop our store, and find... ...image and serve as a role model for other Team Members Cross trained in Custom Framing... ...joy of creativity and celebration. As the leading destination for creating and celebrating...Full timePart timeLocal areaNight shiftEarly shift
Michaels Stores
Cedar Rapids, IA3 days ago - ...enjoy being part of a team and engaging others? If... ...looking for a CLOSING SHIFT LEAD ~2pm - 10pm shifts... ...and friendly service will contribute to the... ...personal growth of our team members. So, bring your energy... ...Creating a positive guest experience by delivering...Hourly payEasy workShift workWeekend work
Jersey Mike's Subs
Cedar Rapids, IA27 days ago - ...Training & development Job Title: Team Lead Reports to: Club Manager... ...of gym operations to ensure positive member experience. Essential Duties and Responsibilities... ...developing staff. ~Assist in member service oversight making sure all staff provide...Full timeTemporary workShift work
Planet Fitness - PF Baseline Fitness
Cedar Rapids, IA27 days ago $25 - $50 per hour
...Role Overview TSA is accepting applications for Lead and Supervisory Transportation Security Officers at airports in Hiawatha. These... ...opportunities Key Responsibilities Supervise screening teams Ensure TSA compliance Train and mentor officers Manage...Shift workNight shiftWeekend workAirport Security Careers
Hiawatha, IAa month ago- ...Traveling Commodities Team Member The Traveling Commodities Team Member plays a crucial role in supporting our purpose of being our... ...Ability to deliver product when necessary Provide customer service and support as main contact between Van Meter and customer...Work experience placementShift work
$10 per hour
...Overview At Noodles and Company , our mission is to nourish and inspire every team member, guest, and community we serve. We are hiring Team Members to join our back-of-house kitchen crew as cooks and line cooks who prepare fresh ingredients, cook dishes to...Full timePart timeLocal areaFlexible hoursShift workNoodles & Company
Cedar Rapids, IA1 day ago- ...Front of House Team Member | Chick-fil-A Westdale At Chick-fil-A Westdale, we are in the business of people. We happen to serve world... ...Bright Spot: You are naturally cheerful and love interacting with guests. You find joy in making others feel special. The Hard...Hourly payFlexible hoursShift work
- ...Lead Server Grand Living is changing the way generations embrace life and... ...inspired amenities and extraordinary service to residents and guests. Our communities include gracious apartments... ...is responsible for training new team members with onboarding, job orientation, E-...Full timePart time
Grand Living
Cedar Rapids, IA2 days ago $15 - $17.05 per hour
...Guest Experience Lead | McDonald's# Guest Experience LeadCEDAR RAPIDS AIR (27261)## Job Description... ...is key:** Work hand in hand with your team to maintain a welcoming, friendly, and... ...serving others (customers and fellow team members);* A desire to learn and grow; and* The...Hourly payFlexible hoursShift workMcDonald's
Cedar Rapids, IA4 days ago- ...Mechanical Commissioning Lead - Data Centers - Cedar Rapids, IA Our client is an Engineering... ...when providing these consulting services for Enterprise, Colocation and Hyperscale... ...Commissioning Projects consists of a full team of commissioning engineers and...For contractors
Pkaza LLC
Cedar Rapids, IA2 days ago - ...Associate Deliver friendly customer service, help customers shop our store, and find... ...image and serve as a role model for other Team Members Cross trained in Custom Framing... ...joy of creativity and celebration. As the leading destination for creating and celebrating...Full timePart timeLocal areaNight shiftEarly shift
- ...Catering Lead Our employees love working at Panera Bread! Customers and co-workers will become your Panera family. At Panera Bread... ...Delivering orders with professionalism and care Following up with guests to ensure satisfaction Building relationships and driving...Hourly pay
Panera
Cedar Rapids, IA3 days ago - ...Team Member Overall Job Summary The Team Member is responsible for interacting with customers and team members, supporting selling initiatives... ...is essential that you be available, flexible, adaptable and service-oriented, as you must be able to fulfill all of the the...Full timePart timeFlexible hoursShift workNight shiftWeekend work
$15 - $17.05 per hour
...Guest Experience Leader Flexible scheduling with... ...experience because you'll: Lead the experience: Check... ...hand in hand with your team to maintain a welcoming... ...and fellow team members); A desire to learn... ...Our values of quality, service, and cleanliness continue...Hourly payLocal areaFlexible hoursShift workMcDonald's
Cedar Rapids, IA14 hours ago- ...Mechanical Commissioning Lead - Data Centers - Cedar Rapids, IA Our client is a... ...expertise when providing these consulting services for Enterprise, Colocation and Hyperscale... ...Commissioning Projects consists of a full team of commissioning engineers and commissioning...For contractors
Pkaza LLC
Cedar Rapids, IA2 days ago - ...Lead Technician Location US-IA-Cedar Rapids... ...opportunities that put you in charge of teams and outcomes. Collaboration is in our DNA... ...task for themselves and can help other team members do the same. Ability to listen carefully...Full timeWork experience placementWork at officeNight shiftWeekend work
E2 Optics
Cedar Rapids, IA2 days ago - ...empowering people and powering projects is realized by our exceptional team of dedicated and highly skilled experts working together and... .... Helix Electric has need for a dynamic State Certified Lead Journeyman Electrician. The successful electrician will be part of...Night shift
Helix Electric
Cedar Rapids, IA2 days ago - ...GENERAL SUMMARY & SCOPE The Lead Cashier (LC) is responsible for the efficiency of guest transactions and maintaining excellence... ..., and loyalty), people (guest service, and associate training and... ...Cashier supports the leadership team with open and close register functions...Work experience placementLocal areaFlexible hoursShift workAfternoon shift
Ulta Beauty
Cedar Rapids, IA5 days ago - ...to create a personalized experience for guests. You will be responsible for presenting... ...worth sharing – for our guests and for our team members. And, when that means access to all... ...management, attention to detail, and guest service skills. Not sure if your experience aligns...Weekly payWork at officeFlexible hoursShift workNight shift
Buffalo Wild Wings
Cedar Rapids, IA14 hours ago - ...serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what... ...create a legendary dining experience our guests will never forget. Bring your friendly energy... ...for you. People - You’ll be part of a team that is full of hard-working folks you’ll...Weekly pay
Texas Roadhouse
Cedar Rapids, IA14 hours ago - ...to create a personalized experience for guests. You will be responsible for presenting... ...worth sharing – for our guests and for our team members. And, when that means access to all... ...management, attention to detail, and guest service skills. Not sure if your experience...Weekly payWork at officeFlexible hoursShift workNight shift
Buffalo Wild Wings
Cedar Rapids, IA3 days ago - ...complimentary laptop** ~ Immediate Family Members are also eligible ~ Competitive Pay with Service Award Incentive ~ Get paid... ...true to its mission of providing guests with personalized service and... ...Executes the service cycle and team responsibilities at all times....Daily paidImmediate startFlexible hoursShift work
Perkins Restaurant and Bakery
Cedar Rapids, IA1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Lead Guest Services Team Member. Be the first to apply!
Related searches
- distribution center team member Cedar Rapids, IA
- kfc team member Cedar Rapids, IA
- stock team member Cedar Rapids, IA
- food service team member Cedar Rapids, IA
- warehouse operations team member Cedar Rapids, IA
- full time team member Cedar Rapids, IA
- food truck team member Cedar Rapids, IA
- pizza hut team member Cedar Rapids, IA
- packing team member Cedar Rapids, IA
- retail team member Cedar Rapids, IA