Lead Salesforce Software Engineer
Blue Cross & Blue Shield of Rhode Island
- # Lead Salesforce Software EngineerApplylocations: Providence, RItime type: Full timeposted on: Posted Yesterdayjob requisition id: JR100390**Pay Range:**$116,900.00 - $187,100.00Please email **HR\_Talent\View email address on click.appcast.io** if you are a candidate seeking a reasonable accommodation for the application and/or interview process.**At BCBSRI, our greatest resource is our people.**We come from varying backgrounds, different cultures, and unique experiences. We are hard-working, caring, and creative individuals who collaborate, support one another, and grow together. Passion, empathy, and understanding are at the forefront of everything we do—not just for our members, but for our employees as well.**We recognize that to do your best work, you have to be your best self.** It’s why we offer flexible work arrangements that include remote and hybrid opportunities and paid time off. We provide tuition reimbursement and assist with student-loan repayment. We offer health, dental, and vision insurance as well as programs that support your mental health and well-being. We pay competitively, offer bonuses and investment plans, and are committed to growing and developing our employees.**Our culture is one of belonging.** We strive to be transparent and accountable. We believe in equipping our associates with the knowledge and resources they need to be successful. No matter where you’re at in the organization, you’re an integral part of our team and your input, thoughts, and ideas are valued.**Join others who value a workplace for all.** We appreciate and celebrate everything that makes us unique, from personal characteristics to past experiences. Our different perspectives strengthen us as an organization and help us better serve all Rhode Islanders.**We’re dedicated to serving Rhode Islanders.** Our focus extends beyond providing access to high-quality, affordable, and equitable care. To further improve the health and well-being of our fellow Rhode Islanders, we regularly roll up our sleeves and get to work (literally) in communities all across the state—building homes, working in food pantries, revitalizing community centers, and transforming outdoor spaces for children and adults. Because we believe it is our collective responsibility to uplift our fellow Rhode Islanders when and where we can, our associates receive additional paid time to volunteer.**Why this job matters:**Working closely with product owners, scrum masters, developers, QA, business analysts, configuration admins, integration, security, and data teams, this role directs the technical execution of a Salesforce delivery pod supporting Sales, Service, and Configuration workstreams. Serves as a technical resource responsible for organizing and guiding all technical aspects of day-to-day support and project delivery, translating business priorities into implementable Salesforce solutions, enforcing platform standards, coordinating technical work across disciplines, and ensuring high-quality delivery through agile/scrum practices, disciplined release execution, and strong technical documentation.**Platform scope:** Sales Cloud, Service Cloud, Experience Cloud, Financial Services Cloud where applicable, Data Cloud integrations, Salesforce platform configuration, Apex, Lightning Web Components, Flow, APIs, and connected enterprise systems.**What you will do:*** Lead and coordinate all technical aspects of a Salesforce pod that includes developers, QA, analysts, and configuration admins, ensuring technical work is organized, sequenced, estimated, reviewed, and delivered consistently across agile/scrum ceremonies and release cycles.* Provide senior hands-on technical leadership for Sales, Service, and Configuration workstreams, including day-to-day operational work, enhancements, production support, and project-based delivery.* Translate business requirements, user stories, and acceptance criteria into scalable Salesforce technical designs and implementation plans that align with platform standards, architecture direction, security expectations, and agile delivery commitments.* Guide developers and configuration admins on solution approach, design tradeoffs, platform-native patterns, reuse opportunities, and technical debt management while maintaining accountability for technical quality across the pod.* Review and direct configuration, automation, Apex, Lightning Web Components, Flow, SOQL, REST/SOAP API, Visualforce where applicable, and Salesforce integration work to ensure solutions are secure, maintainable, performant, and governor-limit aware.* Partner with product owners, scrum masters, and analysts to refine backlog items, define technical tasks, identify dependencies, manage technical risks, and ensure readiness for sprint planning, development, testing, deployment, and support handoff.* Lead technical design reviews and participate in architecture, security, integration, and platform governance forums when required, ensuring designs obtain appropriate approvals and exceptions are documented.* Coordinate with QA to define test strategy, support automated and manual testing, validate acceptance criteria, ensure adequate unit test coverage, and resolve defects across configuration, custom code, integrations, data, and user experience components.* Support CI/CD and release management activities, including source control discipline, branching, build validation, deployment planning, release readiness, change control, rollback planning, and post-deployment verification.* Identify, communicate, and manage technical risks, issues, dependencies, and impediments across the pod, escalating when needed and recommending practical mitigation options.* Lead technical troubleshooting for production issues, platform events, integration failures, data integrity concerns, governor limit issues, access/security issues, and performance problems in collaboration with support and platform teams.* Ensure Salesforce security controls are implemented appropriately, including profiles, permission sets, roles, sharing rules, field-level security, object permissions, secure integration patterns, and least-privilege access principles.* Support data migration, data quality, data mapping, and data lifecycle activities, including ETL coordination, validation, reconciliation, and remediation for complex Salesforce initiatives.* Maintain and improve technical documentation, including design notes, diagrams, runbooks, deployment notes, code review outcomes, environment considerations, and operational support procedures.* Coach and mentor Salesforce developers, admins, and analysts on platform best practices, code and configuration standards, agile execution, estimation, documentation, testing discipline, and release quality.* Continuously assess Salesforce platform capabilities, seasonal releases, AppExchange products, and ecosystem tooling to recommend improvements that increase reliability, maintainability, user value, and delivery velocity.* Perform other duties as assigned**What you need to succeed:*** Bachelor’s degree in information technology, Data Science, Computer Science, or related field; or an equivalent combination of education and experience.* Seven to ten years of Salesforce platform experience with strong hands-on development and configuration experience, including experience serving as a senior developer, technical lead, or comparable senior technical role on enterprise Salesforce delivery teams.* Demonstrated experience leading technical execution for agile/scrum teams or pods supporting a mix of project delivery, enhancements, configuration, QA, and operational support work.* Strong hands-on knowledge of Salesforce development and configuration, including Apex, Lightning Web Components, SOQL, Salesforce Flow, APIs, security configuration, declarative automation, and platform configuration patterns.* Ability to direct technical work across developers, QA, analysts, and configuration admins, ensuring clear work breakdown, sequencing, estimation, dependency management, sprint readiness, and delivery accountability.* Strong understanding of agile/scrum delivery practices, including backlog refinement, sprint planning, daily standups, sprint reviews, retrospectives, definition of ready, definition of done, and technical task management.* Experience supporting Sales Cloud and Service Cloud capabilities, including case management, account/contact models, sales/service processes, queues, routing, activities, automation, reports, dashboards, and role-based access models.* Experience with Salesforce configuration and administration practices, including profiles, permission sets, roles, sharing rules, page layouts, Lightning record pages, validation rules, flows, approvals, objects, fields, and metadata management.* Strong understanding of Salesforce security and sharing, including least-privilege design, field-level security, object permissions, sharing models, auditability, and privacy-aware configuration.* Understanding of integration patterns and technologies relevant to Salesforce, including REST/SOAP APIs, OAuth, platform events, middleware, batch integrations, and secure error handling and monitoring practices.* Experience with Salesforce DevOps and SDLC practices, including source control, CI/CD, deployment pipelines, packaging or metadata deployment approaches, branching strategies, automated testing, and release governance.* Ability to review code, configuration, technical designs, test plans, and deployment plans to ensure quality, maintainability, scalability, performance, and alignment with enterprise standards.* Knowledge of Salesforce governor limits, performance tuning, bulkification, asynchronous processing, large data volume considerations, selective querying, data archiving, and high-volume transaction patterns.* Experience troubleshooting Salesforce production issues, including integration failures, automation errors, data quality issues, security access problems, platform events, governor limits, and user experience defects.* Ability to identify and manage technical risks, issues, dependencies, and impediments, communicate impacts clearly, and drive timely resolution across business and technical stakeholders.* Ability to produce and maintain clear technical documentation, diagrams, design notes, deployment notes, operational runbooks, and support handoff materials.* Ability to mentor and coach technical team members, promote standards adoption, support technical skill development, and foster consistent delivery practices across the pod.* Ability to partner effectively with product owners, business stakeholders, scrum masters, analysts, architects, security, integration, data, QA, release management, and operations teams.* Knowledge of Salesforce seasonal releases, AppExchange products, platform roadmap considerations, and the ability to evaluate new capabilities for business value, risk, and operational maturity.* Experience designing and supporting Salesforce solutions in regulated environments with awareness of privacy, auditability, data protection, retention, encryption where applicable, and secure integration practices.* Proficient communication and presentation skills for technical and non-technical audiences, including the ability to explain technical tradeoffs, risks, decisions, and delivery impacts clearly.* Comfortable working in agile/scrum delivery models and able to operate within waterfall, hybrid, or governance-driven processes when required.**The extras:*** Master’s degree in Information Technology, Computer Science, Systems Engineering, Business Information Systems, or a related field.* Salesforce certifications such as Platform Developer I, Platform Developer II, Administrator, Advanced Administrator, App Builder, Sales Cloud Consultant, Service Cloud Consultant, Experience Cloud Consultant, Application Architect, System Architect, Integration Architect, or Sharing and Visibility Architect.* Experience supporting Salesforce in a regulated enterprise environment, preferably healthcare, insurance, financial services, or another environment with strong privacy, auditability, and data protection requirements.* Experience with Financial Services Cloud, Experience Cloud, Data Cloud, Marketing Cloud, Agentforce/Einstein capabilities, OmniStudio, or other Salesforce cloud capabilities relevant to customer/member-facing and internal service workflows.* Experience integrating Salesforce with enterprise systems and middleware such as MuleSoft, Informatica Cloud, APIs, event-driven patterns, contact center platforms, document management platforms, identity platforms, ServiceNow, or core business systems.* Experience leading or coordinating complex data migration, ETL, data quality, and reconciliation efforts.* Experience working in a global delivery model or with blended internal, vendor, and offshore development teams.**Location:** BCBSRI is headquartered in downtown Providence, conveniently located near the train station and bus terminal. We actively support associate well-being and work/life balance and offer the following schedules, based on role:* **In-office**: onsite 5 days per week* **Hybrid:** onsite 2-4 days per week* **Remote:** onsite 0-1 days per week. Permitted to reside in the following states, pending approval from the Human Resources Department: Arizona, Connecticut, Florida, Georgia, Louisiana, Massachusetts, North Carolina, Oklahoma, Rhode Island, South Carolina, Texas, VirginiaOur culture of belonging at Blue Cross & Blue Shield of Rhode Island (BCBSRI) is at the core of all we do, and it strengthens our ability to meet the challenges of today’s healthcare industry. BCBSRI is an equal opportunity employer.
- J-18808-Ljbffr Blue Cross & Blue Shield of Rhode Island
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Lead Salesforce Software Engineer in Brooklyn, NY vacancy
- As a Senior Lead Software Engineer at JPMorgan Chase within Enterprise technology AI/ML Data Platforms team, you will be instrumental in building scalable, resilient and market-leading data solutions. You will engage in root cause analysis, production changes, budgetary...Suggested
- ...d love to meet you. As an experienced engineer, you will help build our core SaaS platform... ..., you will ensure on-time, on-budget software delivery and help grow and mentor our team... ...Scrum/Agile Methodologies Ability to lead a team, as well as a roll-up-the-sleeves...SuggestedFull time
Sourgum
Jersey City, NJ22 hours ago - Elevate your career as a Salesforce Consultant/Architect specializing in Marketing Cloud, where your expertise can drive impactful marketing automation solutions.This permanent, remote position invites candidates with a passion for innovation and a commitment to excellence...SuggestedPermanent employmentRemote work
- ...architectural designs and applicability for use within existing systemsLeads communities of practice across Software Engineering to drive awareness and adoption of leading-edge technologies and shared frameworksRequired qualifications, capabilities, and skillsFormal training...Suggested
- ...that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products.As a Golang / IaC Senior Lead Software Engineer at JPMorganChase within the Consumer and Community Bank, you are an integral part of an agile team that works to enhance,...SuggestedFor contractors
- We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.As a Lead Software Engineer at JPMorganChase within the Infrastructure Platforms , you are an integral part of an agile team that works to enhance,...
- ...Middle Office users and help shape the tech roadmap across Python/Java, Kafka, AWS + Databricks, and SQL/NoSQL.As a Senior Lead Software Engineer at JPMorgan Chase within Corporate Technology - Treasury & Chief Investment Office Technology team, we look first and foremost...Work at office
- ...agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products.As a Senior Lead Software Engineer at JPMorgan Chase within the Commercial & Investment Bank in Electronic Trading Technology, you are an integral part of an...For contractors
- ...agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products.As a Senior Lead Software Engineer at JPMorgan Chase within the Corporate Technology Data Strategy & Architecture organization, you are an integral part of an...
- ...skills and talents will be valued and celebrated. Together we will create a brighter future and make a meaningful difference.As a Lead Data Engineer at JPMorganChase within the Corporate Technology, you are an integral part of an agile team that works to enhance, build, and...Contract work
- ...constantly pushing the envelope to enhance, build, and deliver top-notch technology products.As an AI Modernization Senior Lead Software Engineer at JPMorganChase within the Consumer and Community Bank- Wealth Management Technology, you are an integral part of an agile...
- We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.As a Lead Software Engineer in Commercial and Investment Bank's Treasury Technology you will lead the build out of an end-to-end data platform to...
- ...have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. As a Lead Software Engineer at JPMorganChase within the Consumer and Community Banking JPM Wealth Management team, you are an integral part of an agile...
- ...have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. As a Lead Software Engineer at JPMorganChase within Corporate Technology, you will lead the architecture and hands-on implementation of scalable GenAI...Work at office
- ...have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. As a Lead Software Engineer at JPMorganChase within the Corporate Sector's AIML and Data platform team, you are an integral part of an agile team that...
- ...your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and...Full timeWork experience placementWork at officeLocal areaRemote work
- ...are looking for people just like you. Join our team and help us develop game-changing, high-quality solutions.As a Senior Lead Software Engineer at JPMorganChase within Cloud Foundational Services, you will set technical direction and lead delivery of secure, scalable...
- We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.As a Lead Software Engineer at JPMorganChase within the Commercial and Investment Bank Payments Technology team, you are an integral part of an agile...For contractors
- ...have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. As a Lead Software Engineer at JPMorgan Chase within the Corporate Technology, you are an integral part of an agile team that works to enhance, build,...
- ...ready to take their career to new heights. Join the ranks of top talent at one of the world’s most influential companies.As a Lead Software Engineer at JPMorganChase within the Asset Wealth Management, you provide deep engineering expertise and work across agile teams to...
- ...agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products.As a Senior Lead Software Engineer at JPMorganChase within the Asset and Wealth Management team, you are an integral part of an agile team that works to enhance...
- ...agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products.As a Senior Lead Software Engineer - Python/AWS/AI/LLM at JPMorganChase within the Asset Wealth Management team, you are an integral part of an agile team that...For contractors
- We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.As a Lead Software Engineer at JPMorganChase within the Risk Technology - Wholesale Credit Risk Tech team you are an integral part of an agile team...
- ...Join our team and be an integral part of our agile organization to deliver the best risk solutions for the firm. As a Senior Lead Software Engineer at JPMorgan Chase within Consumer & Community Banking, you are an integral part of an agile team that works to enhance,...Contract workFor contractors
- ...agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products.As a Senior Lead Software Engineer at JPMorganChase within the Commercial & Investment Bank, Payment Services technology team, you are an integral part of an...Immediate start
- ...to best practices and standards.Collaborate with development leads and cross-functional teams to deliver robust solutions.... ...analytics platforms.Experience with CI/CD, DevOps, and modern software engineering practices.Experience building and using AI agents and Skills...
- ...an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.As a Senior Lead Software Engineer at JPMorganChase within the Commercial and Investment bank Equities team, you are an integral part of an agile team that works...For contractorsBank staff
- We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.As a Lead Software Engineer at JPMorgan Chase within the Prime Finance Technology, you are an integral part of an agile team that works to enhance,...
- ...agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products.As a Senior Lead Software Engineer at JPMorgan Chase within the Commercial and Investment Banking's Equities Electronic Trading team, you are an integral part...
- We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.As a Lead Software Engineer at JPMorgan Chase within the Corporate Technology Office, you will lead a technical area and drive impact across teams,...Work at office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Lead Salesforce Software Engineer. Be the first to apply!
Related searches
- lead operating engineer Brooklyn, NY
- lead engineer Brooklyn, NY
- salesforce marketing cloud consultant Brooklyn, NY
- salesforce Brooklyn, NY
- manager salesforce Brooklyn, NY
- salesforce product manager Brooklyn, NY
- entry level salesforce Brooklyn, NY
- salesforce visa sponsorship Brooklyn, NY
- salesforce part time Brooklyn, NY
- salesforce program manager Brooklyn, NY