Orthodontic Assistant
Gorman & Bunch Orthodontics
Gorman and Bunch Orthodontics is seeking a versatile Orthodontic Assistant / Scheduling Coordinator to serve as a cornerstone of our patient care team. This hybrid role is designed for a proactive professional who is as comfortable working chairside with the doctor as they are managing a high-efficiency clinical schedule and has the ability to multi-task. If you are a detail-oriented communicator committed to clinical excellence and patient rapport, we will provide the training to help you excel in the orthodontic field. This position will cover front and back orthodontic office as hybrid DA coverage. Day Shift, Full-Time W/ Benefits, Averaging 32-35 hours, Monday through Thursdays, with occasional half day coverage on Friday. Essential Job Functions Patient Experience: Establish a trusting rapport with patients and families, ensuring an exceptional and supportive customer service environment. Clinical Support: Assist chairside with the placement and removal of orthodontic appliances; perform X-rays, clinical photography, and retainer fabrication. Education: Act as a subject matter expert for patients, providing clear education on orthodontic care, treatment plans, and oral hygiene. Operational Excellence: Strategically manage and optimize the doctors' schedules to ensure clinic efficiency and patient flow, including rescheduling patients. Clinical Accuracy: Maintain precise patient records, transcribing doctor notes with high attention to detail. Environment Management: Ensure treatment rooms are sterilized, organized, and fully stocked to meet safety and operational standards. Growth Mindset: Actively participate in coaching and specialized training to continuously evolve your clinical and administrative skill set. Knowledge, Skills, and Abilities Adaptability: A proactive, action-oriented professional who can pivot between tasks in a changing environment. Communication: Exceptional written and verbal communication skills, with the ability to handle confidential information with high integrity. Clinical Foundation: Familiarity with orthodontic appliances and equipment is a plus, though we are committed to training the right candidate. Organization: Strong attention to detail and the ability to follow complex clinical instructions. Technical Proficiency: Comfortable utilizing Microsoft Office, web-based platforms, and dental practice management software. Education and Experience High School Diploma, GED or equivalent 1–3 years of relevant experience preferred; however, we prioritize attitude and potential and will provide comprehensive training for the right individual. Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. For additional information, please follow thislink. Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Gorman & Bunch Orthodontics’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:
- disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.
- recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
- active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
- Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
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