Program Manager

Program Manager – Commercial Banking Digital

Incredible teams doing exceptional work, every day. The Commercial Banking Digital team is responsible for delivering client-centric digital experiences that power our Commercial Banking business. As the digital servicing and sales landscape continues to evolve, we are seeking a strategic and execution-focused Program Manager to drive high-impact transformation initiatives.

Role Overview – Common Goals, Uncommon Potential

The Program Manager is a key leader responsible for orchestrating end-to-end program delivery across Business and Technology, with a strong focus on:

• Demand intake and prioritization
• Financial planning and budgeting
• Risk, legal, and compliance alignment
• Cross-functional dependency management
• Go-to-market (GTM) execution

This role operates at the intersection of product, engineering, and governance functions, ensuring that initiatives are well-scoped, funded, compliant, and successfully launched to market.

Key Responsibilities

Business & Technology Intake / Financial Planning

• Partner with Business and Technology stakeholders to manage work intake, prioritization, and program pipeline
• Drive alignment on budgeting, financial forecasting, and funding approvals
• Translate business objectives into structured execution plans and delivery roadmaps

Risk, Legal & Compliance Coordination

• Collaborate with Risk, Legal, and Compliance teams to ensure adherence to regulatory standards
• Manage approvals, controls, and governance checkpoints across the program lifecycle
• Proactively identify and mitigate regulatory and operational risks

Cross-Functional Dependency & Stakeholder Management

• Manage dependencies across product, engineering, infrastructure, operations, and vendor teams
• Act as the central point of coordination across business and technology stakeholders
• Drive stakeholder alignment, issue resolution, and decision-making forums

Go-to-Market (GTM) Execution

• Lead end-to-market planning and execution for digital initiatives
• Align across product, operations, client support, and business teams for launch readiness
• Ensure execution of release plans, rollout strategies, and client communication plans

Program Governance & Delivery

• Define and manage program scope, timelines, budget, and deliverables
• Establish robust governance frameworks, including status tracking, risk management, and escalation
• Ensure adherence to enterprise PMO standards and best practices

Leadership & Continuous Improvement

• Mentor junior program managers and drive delivery excellence
• Continuously improve program management practices and governance models
• Stay current with digital banking trends and emerging technologies

What You Bring

Experience

• 10+ years of program/project management experience
• 5+ years of experience in digital banking or financial services transformation

Domain & Delivery Expertise

• Strong understanding of digital banking platforms (web/mobile, commercial or consumer)
• Experience managing intake, budgeting, and program-level financials
• Proven track record delivering complex, multi-workstream programs

Governance & Regulatory Experience

• Hands-on experience working with risk, legal, and compliance teams in regulated environments
• Strong understanding of governance frameworks and audit requirements

Stakeholder & GTM Capabilities

• Demonstrated ability to manage complex stakeholder ecosystems across business and technology
• Experience leading or supporting go-to-market execution for digital products/platforms

Technical & Execution Skills

• Experience with Agile and Waterfall delivery models
• Strong understanding of systems integration and enterprise architecture
• Expertise in tools such as MS Project, Visio, and Office Suite

Leadership & Communication

• Strong interpersonal, communication, and organizational skills
• Ability to operate independently and drive outcomes in fast-paced environments

Why This Role Matters

This role is critical to enabling scalable digital transformation in Commercial Banking, ensuring that initiatives are:

• Strategically prioritized
• Financially governed
• Regulatory-compliant
• Successfully delivered and launched to market

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.