Patient Coordinator

Our client, a specialty dental practice in Wilmington, DE, is looking for an organized, personable, and customer-focused Dental Patient Coordinator to join their team. This is a full-time, temp-to-hire role offering competitive compensation based on experience. Responsibilities Welcome patients and complete check-in procedures with a positive, professional attitude Answer incoming calls, assist with questions, and manage the appointment schedule Verify insurance coverage and secure any required authorizations Process payments, including co-pays and outstanding balances Maintain accurate and confidential patient information in accordance with HIPAA guidelines Keep the daily schedule running smoothly by managing patient flow Collaborate with clinical staff to support efficient office operations Communicate with patients regarding follow-up care, reminders, and scheduling needs Ensure the front desk and waiting area remain clean, organized, and presentable Skills High school diploma or equivalent At least 5 years of front desk or customer service experience (dental or medical setting preferred) Knowledge of dental terminology, procedures, or insurance is a plus Experience with dental office software (such as Dentrix, Eaglesoft, or Open Dental) preferred Strong communication skills and the ability to multitask in a fast-paced environment Professional presentation and excellent attention to detail Bilingual in English and Spanish is a plus, but not required #J-18808-Ljbffr J & J Staffing Resources