Tier 2 Tech Support Specialist (SQL Pro)

PracticeTek seeks a Customer Support Specialist II to manage complex Tier 2 issues, diagnose problems with SQL queries, and mentor Tier 1 staff. The role reports to the Customer Support Department and requires 3–4 years in technical support, experience with SaaS software, and CRM tools. Hybrid in-office location in California with cross-functional collaboration. Responsibilities include ticket handling, escalation as needed, and delivering top-tier support to clinics using PracticeTek solutions. #J-18808-Ljbffr PracticeTek