Inside Sales Representative (Entry Level)

Inside Sales Representative CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. What We Offer Competitive commission structure. Clear growth path. Ongoing training and mentorship from industry veterans. Recognition programs and performance incentives. Position Overview The Inside Sales Representative guides customers through each step of the loan application process with clear, professional, and engaging phone communication. The Inside Sales Representative works in a dynamic, target driven environment, and consistently meets or exceeds goals, even under challenging market conditions. Job Responsibilities Assist Licensed Loan Officers in obtaining leads by coordinating communication and transferring identified customer via corporate phone system. Handle unlimited inbound leads and schedule initial appointments. Maintain accurate customer and agent information in the CRM system to ensure seamless handoffs and communication. Contact potential customers to gather information and schedule appointments with Loan Officers. Complete additional tasks and projects assigned by the Branch Manager or Inside Sales Manager to support team goals. Qualifications and Skills 1+ years of sales experience, preferably in cold calling or sales support. Experience successfully meeting or exceeding performance goals. Comfortable handling high call volumes. Skilled in building relationships and delivering exceptional customer service. Comfortable with challenges, identifying opportunities, and taking initiative. Excellent communication and collaboration skills.Excellent attention to detail. Advanced organizational and time management skills to excel in a dynamic environment. Proficient in Word, Excel, Outlook, and CRM systems. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. This position offers a highly competitive base salary with substantial performance-based bonus opportunities. #J-18808-Ljbffr CrossCountry Mortgage