Mortgage Clerk

divh2Mortgage Clerk/h2pIntegrated Management Strategies (IMS) is an award-winning, fast-growing woman-owned small business in the Washington DC area, specializing in healthcare, technology, and management consulting. We are seeking an experienced Mortgage Clerk to join our healthcare consulting practice. The role is on-site in St. Louis, MO./ppWhat Youll Do:/pulliProcure information from insurance companies via telephone/liliProcess tasks, post payments and payoffs in LoanServ/liliUpdate insurance information in LoanServ/liliIssue payments to insurance companies/liliPrepare UPS labels for overnight mailings/liliWork correspondence in the electronic customer file/liliPrepare global system notes/liliPrepare payoff quotes/liliResearch accounts and provide resolution/liliProcess skip trace information/liliWork and import correspondence in the electronic customer file/liliDocument global system notes in Sagent/liliResponsible for SFH-Guaranteed Loan Program support/liliProcesses loss claims according to SFG-GLP regulations, policies and procedures/liliPerforms account research and provides detailed analysis and advice to management and customers/liliProvides lender/servicer customer service support regarding account via email and phone/liliProvides loss claim-related assistance on projects to support the SFH-GLP and the SFH Claims Branch/liliProcesses all loss claim related sub tasks/liliAnswers phone calls, voicemail, status calls and emails/liliInitiates tasks in the imaging workflow as appropriate from centralized SO SFH-G lender email account for SCB and SSB/liliEnsures all calls and emails from the centralized SO SFH-G lender email account and phone lines are responded to according to procedure and service standards/liliProcessing of Chapter 13 bankruptcy cases/liliProcessing of Chapter 7 Bankruptcy cases 410A/li/ulpQualifications:/pulli3+ years of experience/liliUS citizenship or permanent resident/liliAbility to secure a DOD security clearance, must not have been unfavorably removed from a government position/li/ulpWhat We Offer:/pulli401(k) retirement plan/liliMedical, Rx, dental vision insurance/liliPersonal and family sick time/lili11 company paid holidays/liliMedical dependent care flexible spending accounts/liliGroup life accidental death dismemberment (ADD) insurance/liliGroup short term disability insurance/liliVoluntary life insurance, long term disability insurance, accident insurance, critical illness insurance, and hospital indemnity insurance/liliPersonal development learning opportunities/liliSkills development certifications/liliEmployee referral program/liliCorporate sponsored events community outreach/liliPosition may be eligible for a discretionary variable incentive bonus/li/ulpIntegrated Management Strategies is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity, national origin, disability, pregnancy, status as a protected veteran, or any other protected characteristic as outlined by federal, state, or local laws. If you are an individual with a disability and would like to request a reasonable accommodation for the employment process, please email your request to View email address on click.appcast.io/ppE-Verify is a registered trademark of the U.S. Department of Homeland Security. This business uses E-Verify in its hiring practices to achieve a lawful workforce. salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary rate for this position will be determined by a number of factors, including, scope, complexity, and location of the role; the skills, education, training, credentials, and experience of the candidate, and other conditions of employment./p/div