Program Manager

Who We Are Looking For

The Program Manager is responsible for driving the planning, governance, execution, and delivery of strategic, cross-functional initiatives across the organization. Reporting to the designated executive or functional leader, this role translates strategic objectives into executable plans, measurable milestones, and clear accountability across technical teams, business stakeholders, risk and control functions, vendors, and senior leadership.

Who We Are Looking For

The Program Manager is responsible for driving the planning, governance, execution, and delivery of strategic, cross-functional initiatives across the organization. Reporting to the designated executive or functional leader, this role translates strategic objectives into executable plans, measurable milestones, and clear accountability across technical teams, business stakeholders, risk and control functions, vendors, and senior leadership.

Why This Role is Important To Us

This role provides the structure and discipline required to deliver complex programs by actively managing dependencies, risks, decisions, resources, and commitments. The Program Manager removes barriers to delivery, challenges missed commitments, and provides leadership with an accurate, decision-oriented view of program health.

The successful candidate combines strong program leadership, executive communication, risk management, and stakeholder management skills with sufficient technical acumen to operate effectively across technology, cybersecurity, data, cloud, and transformation initiatives.

What You Will Be Responsible For

Program Planning & Execution

• Own end-to-end planning and coordination for complex, cross-functional programs from initiation through delivery and closure.
• Translate strategic priorities into clear workstreams, milestones, deliverables, accountable owners, success measures, and timelines.
• Maintain integrated program plans across multiple teams, including critical paths, interdependencies, resource needs, and sequencing.
• Drive follow-through on commitments, resolve execution gaps, and accelerate issues that require leadership intervention.
• Ensure delivered outcomes align with approved scope, business objectives, control requirements, and stakeholder expectations.

Governance & Accountability

• Establish and maintain an effective operating cadence, including workstream reviews, risk and issue forums, decision meetings, and executive updates.
• Maintain clear ownership of actions, risks, issues, dependencies, milestones, and decisions through appropriate program artifacts and tooling.
• Ensure decisions and commitments are documented, communicated, and driven to closure.
• Challenge teams when timelines, deliverables, or quality expectations are at risk rather than simply reporting status.
• Define and monitor program-level performance indicators and outcome measures.

Risk, Issue & Dependency Management

• Proactively identify delivery, technology, operational, regulatory, financial, and organizational risks.
• Partner with accountable owners to establish practical mitigation and remediation plans with measurable closure criteria.
• Escalate material risks early with a concise explanation of impact, options, trade-offs, and recommended actions.
• Track issues and remediation activities through closure and validate that underlying causes have been addressed.
• Manage cross-program dependencies and coordinate decisions that affect multiple teams or delivery timelines.

Executive Communication & Reporting

• Produce concise, decision-oriented reporting covering program health, accomplishments, upcoming milestones, key risks, dependencies, and required actions.
• Translate detailed technical, security, operational, or regulatory information into clear executive narratives.
• Prepare materials for senior leadership, governance committees, audit, regulators, and other stakeholders, as appropriate.
• Ensure status reporting reflects actual delivery, measurable outcomes, and residual risk rather than activity alone.
• Facilitate executive discussions and capture decisions, owners, and deadlines.

Cross-Functional Leadership

• Coordinate across Engineering, Architecture, Cybersecurity, Risk, Compliance, Operations, Finance, Procurement, and other stakeholders as required.
• Facilitate resolution of competing priorities, unclear ownership, resource constraints, and cross-team dependencies.
• Build trusted relationships with senior stakeholders while maintaining execution discipline and appropriate challenge.
• Coordinate third-party and vendor activities that contribute to program outcomes.
• Promote transparent communication, disciplined decision-making, and a shared focus on outcomes.

Financial, Resource & Vendor Management

• Support annual planning, budget development, forecasting, and resource planning for assigned programs.
• Track investment, capacity, and vendor spend against approved priorities, milestones, and expected outcomes.
• Identify delivery constraints and present options for reprioritization, funding, staffing, or scope adjustment.
• Oversee vendor deliverables, milestones, dependencies, and performance where third parties contribute to delivery.
• Partner with Finance, Procurement, and workforce management teams to maintain accurate program forecasts.

What We Value

These skills will help you succeed in this role

• Strong experience in integrated planning, governance, dependency management, risk and issue management, and executive reporting.
• Ability to understand technical subject matter sufficiently to challenge assumptions, identify implications, and communicate decisions clearly.
• Experience operating in financial services or another highly regulated environment is preferred.
• Experience managing budgets, vendors, workforce plans, regulatory commitments, or audit-related deliverables is preferred.

Education & Preferred Qualifications

• Bachelor's degree in Business, Technology, Information Security, Engineering, Risk Management, or a related field.
• Relevant certifications such as PMP, PgMP, PMI-ACP, SAFe, Scrum, CISSP, CISM, or CRISC are desired.
• 7+ years of experience in program management, technology delivery, cybersecurity, risk, transformation, or a related role.
• Demonstrated success leading complex initiatives involving multiple teams, senior stakeholders, and interdependent deliverables.

Additional Requirements

• Structured, detail-oriented, and outcome-driven with strong ownership and follow-through.
• Excellent executive communication, facilitation, and reporting skills.
• Ability to bridge technical, business, risk, and control audiences.
• Strong collaborator who can also provide constructive challenge and drive accountability.
• Sound judgment with the ability to surface trade-offs and recommend practical paths forward.
• Proactive risk manager who identifies obstacles early and drives mitigation.
• Adaptable leader who maintains execution discipline amid competing priorities and change.

Work Requirement

• Hybrid Work Requirement: Hybrid, subject to company and location-specific requirements.
• Shift Timings: Standard business hours with flexibility to support global stakeholders, executive engagements, and critical program, incident, audit, or regulatory needs.

Salary Range

$120,000 - $217,500 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

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About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity, or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job ID: R-798881