Sales/Customer Service Associate- PART-TIME or FULL-TIME

Member Success & Sales Associate Do you love working with families, building relationships, and making a positive impact in your community? Benefits Bonus based on performance Training & development About KidStrong KidStrong is a science‑based kids training program designed to help children grow stronger physically, mentally, and emotionally. Through weekly classes for ages walking through 11 years old, we help kids build confidence, develop life skills, and reach important milestones. Our mission is simple: help kids become the strongest version of themselves. About The Role As a Member Success & Sales Associate, you'll be one of the first faces families see when they walk through our doors. You'll help create an exceptional member experience, support families throughout their KidStrong journey, and connect prospective families with our program. This is a fast‑paced, highly interactive role that combines customer service, relationship‑building, sales, and community engagement. What You'll Do Welcome and support families in center Answer phones, texts, emails, and social media inquiries Schedule trial classes Follow up with prospective families and guide them through enrollment Assist members with scheduling, account changes, billing questions, holds, and cancellations Build relationships with families and create an outstanding member experience Utilize CRM and scheduling software to document communication and manage leads Make outbound calls and follow‑ups to prospective families Support center events, community outreach, and social media engagement Help maintain a clean, organized, and welcoming center environment What We're Looking For Positive, energetic, and professional attitude Outstanding customer service skills Strong verbal and written communication Organized and detail‑oriented Comfortable speaking with families in person and on the phone Ability to multitask in a fast‑paced environment Self‑starter who works well independently and as part of a team Sales, hospitality, retail, fitness, or customer service experience preferred Experience working with children and families is a plus Schedule We're specifically looking for someone available: Weekdays approximately 2:00 PM – 8:00 PM One weekend shift per week (approximately 8:00 AM – 4:00 PM) Compensation & Growth Starting at $18/hour + commission opportunities Paid training Growth opportunities within a rapidly expanding organization Fun, energetic, and mission‑driven work environment Full‑time available if combined with coaching If you're passionate about helping kids build confidence and helping families discover all that KidStrong has to offer, we'd love to hear from you. Join us in helping kids win at life. KidStrong is a private child development training center focused on brain, physical & character development for ages walking through 11 years old. KidStrong offers a science‑based curriculum that is parent‑focused and taught by professionals. Our People Want to work with great people Want personal and professional growth Want to make an impact This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to KidStrong Corporate. #J-18808-Ljbffr KidStrong Reno